Based in Dubailand

Lucy Mousa

It's Nice To Meet You

Hello there, my name is Lucy and I am your travel counsellor. First of all, let me thank you for visiting my page.

I am from Egypt, a country of amazing history. I have been in Dubai for the last 18 years enjoying the charm of UAE, with my lovely family.

I haven’t travelled the whole world yet but it is my plan. But, I am always able to travel through my guest’s experiences and memories.

My 18 years of experience in hospitality with all leading international chains, helped me understand my customer’s needs and how to help them make their travel dreams true and memorable. I love to take care of all your travel needs.

My love and passion for travel led me to this exciting business, as I always wanted to have my own business, this is a wish come true!

I am happy to be your Travel Counsellor and I am delighted to provide a personalised style, and travel inspirations, share my personal travel tips and experience, or bring your holiday dream into life.

Travel Counsellors LLC is an extremely reputable name in the travel business and has been in operation for over 25 years in the UK and operates in 7 countries including the UAE. With a variety of products from many trusted suppliers along with extensive Financial Protection for my customers, I can assure you a personalised and specialized itinerary that suits every need.

Thus, for your honeymoon, next dream vacation, weekend getaway, milestone anniversaries, special events or business trip, give me a call or email; I will guarantee that you’ll bring happy memories and all your business travel smooth and hassle-free.

I am looking forward to hearing from you.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Lamiaa Abdulrahman

Highly appreciate how supportive and gentle Lucy was. Every time I deal with her, I become more assured never to deal with any other agency.

Sent by Dollour Toma

Cannot thank you enough for your support even and time consumed to find the best option for us.

Sent by Ahmed Dessouki

She is very professional and attentive to her clients

Sent by Mahmoud Wahdan

She is very fast and giving sincere advices. Many thanks

Sent by BELAHOUEL Harchaoui

Thank you so much for the service. You were very patient to find a suitable thing for my family.

Sent by Remon Labib

Thank you for being outstanding by all meaning Best service ever we are always receiving from Super Lucy!

Sent by Mohamed Fares

Thank you for your good dealings and I have been happy and honored by you and you may be appreciated.

Sent by Hosam Dorgham

Lucy was very helpful and efficient. Many thanks to her.

Sent by David Boctor

We always ask lucy to reserve hotels for us Thanks for everything you do for us

Sent by Mohamed Elshorbagy

Lucy is very helpful and supportive

Sent by Sheraz Ejaz Hussain

My travel counsellor Lucy Mousa is really superb she made my booking so smooth and easy. Never had that experience with anyone before although I was frequently booking resorts and hotels . Highly recommended. And will definitely consult her only for any further bookings.

Sent by George Attia

Thank you Madam Lucy for your perfect service.

Sent by Michael Zakher

Very Well deserved 10 score with no doubt based on history given services as you are the highest in quality , committed , information accuracy and very supportive Thank You

Sent by Mina Kaleny

Lucy 's Honest & professional. Thank you very much for all your support.

Sent by Mariam Marris

Lucy has been a great help throughout the process. Thank you.

Sent by Mai Beshay

I’ve been dealing with Lucy Moussa for almost a year now and she’s one of the most dedicated and honest travel agents I’ve ever dealt with.

Sent by Yoan CASTILLO

I appreciate your help so much. I had a great experience with your service. For sure I will recommend you to my friends Thank you very much.

Sent by Nabil Atta

Thank you very much.. Excellent dealing and commitment to the timing of providing the service is wonderful

Sent by Hanan Marzouk Saleh

Very satisfied fast and professional Thanksss lucy too much

Sent by Mamdouh Salem

I am really happy to deal with Lucy , and sure it will be for the life

Sent by Ashraf Hanna

I recently had the pleasure of working with the team at travel counselor to plan my travel itinerary, and I must say, they exceeded my expectations in every way. From the moment I walked in the door, I was greeted with a warm and friendly welcome, and the staff went above and beyond to ensure that every aspect of my trip was taken care of. Not only did they help me find the best flights and accommodations to fit my budget, but they also provided me with invaluable advice and recommendations on local attractions and restaurants. Their attention to detail and dedication to customer service truly made my trip a memorable experience. I would highly recommend them to anyone in need of travel assistance, and I look forward to working with them again in the future. Thank you so much for your outstanding service!"

Sent by Mohamed Hamed

I like your work as you very helpful even outside working hours you reply to my answers.

Sent by Sherif Atef

Lucy is very helpful

Sent by Amgad Souliman

Thanks Lucy for your support Appreciate

Sent by Marian Megally

Thanks a lot miss Lucy, you've been a great help to me and my friend through our trip and hopefully we'll repeat that amazing experience again with you

Sent by Rosalin Keddis

It was my first time to use your services and will not be the last for sure. I truly admire The high level of efficiency & competitive prices you offer.

Sent by Sara Henawy

Lucy is very cooperative person and keen to help us to get our serveries in the best way

Sent by Nancy ElAshry

Everything was perfect Lucy is very helpful looking forward to travel on the plan we worked together on it

Sent by Samir Kaliny

Lucy is very professional , helpful and energetic person , her services are amazing and on time always

Sent by Shahrazad Alawadhi

Lucy is the best ever service provider I just loved her service and coordination Keep up amazing aspiration

Sent by Hany Tadros

Lucy is fast and friendly

Sent by Najlaa Haya

The service is excellent and very professional

Sent by Ramy Mikhail

Friendly and sincere approach with perfect advice and travel arrangements.

Sent by Remon Labib

The magical word for a happy travel experience is Lucy! She always gave us outstanding services. I can't thank her enough for all her help, support and honesty

Sent by Youstina Mansour

Amazing service, quick in replying Thank you Lucy !!

Sent by Peter Gerges

The best travel consultant ever .... thank you so much Lucy for your usual support !!!

Sent by Nabil Nasry

Good Services and the best with fastest communications .

Sent by Mario Guendy

Very supportive, professional & Helpful

Sent by Sameh Khair

Best service and timely response

Sent by Peter Mawad

Lucy was very helpful and assisted me very professionally. Thanks Lucy.

Sent by Noura Mahanna

Dear lucy Mousa you are very kind and helpful

Sent by Alaa Shalash

I am so happy to deal with Lucy, she is so friendly, and helpful and handled all my requests with patience and always responds to my calls … am sure that’ll I will have a great honeymoon thanks to Lucy

Sent by Amir Awad

Lucy was very helpful and flexible, we will definitely book with her again and again

Sent by Amira Osama

Really Always Offering best Offers Active /Fast Replies Highly recommended

Sent by Shemelyn Sumbo

I would love to recommend Travel Counsellors to my friends or colleagues because the service is very fast and efficient. Lucy replies to my inquiries any time of the day and is very accommodating.

Sent by Khalid Hamid

Great experience

Sent by Nevine Gendy

Super professional and helpful

Sent by Michael Lotfy

Excellent service best choice made by Madame Lucy to us as we enjoyed till the Max in recent hotels suggested by her, so from her would like to give a big thanks to her and wish her a successful work field and we will continue to deal with your company.

Sent by Emil Wahba

Thank you very much for the support given

Sent by Nada Elsabee

My experience with you was really perfect. and for sure I would recommend it to all my network.

Sent by Fatma Ahmed

Just 1 word Lucy Mousa is the best

Sent by Wesam Gendy

lucy is the best counsellor, she is professional and helpful

Sent by George Magdy

Lucy is very professional in her services, meeting always the client requirements and doing her level best to satisfy them and deliver the right and appropriate services to them. I would recommend her for any families or couples planning to travel as she will definitely give them what they will wish.

Sent by Ceyda Mumcuoglu

We really thank for the service received from Lucy, Travel Counsellors as she is quick to reply and always offer alternative solutions to our requests. Thank you

Sent by Julie Haydn Higgins

Lucy is very professional and very accommodating

Sent by Mohamed Esam

Thanks for helping us find the right place for our vacation, despite it was very short notice you managed to get a good offer. Already update your score 10/10

Sent by Doaa Hammo

Thanks for your help make it so easy to get best price and planning nice vacation with the kids

Sent by Shemelyn Sumbo

Lucy is very helpful and flexible when it comes to the special/ additional requests regarding the bookings. She treats all queries in most professional way.

Sent by Ishak Youssef

I am happy to travel and submit a visa through Madam Lucy, she is very intelligent. Quick reply and responses from her all the time.

Sent by Mina Aziz

Thank you for the great assistance and patience. Your effort is highly appreciated.

Sent by Ghada Mohamed

Lucy is very helpful and expert and provide useful advice

Sent by Shemelyn Sumbo

Lucy is very helpful and flexible when it comes to the special/ additional requests regarding the bookings. She treats all queries in most professional way.

Sent by Kauser Ismail

Lucy is absolutely lovely - very approachable & accommodating. Goes the extra mile for clients without a fuss. Highly recommend her

Sent by Sameh Khair

Lucy is very professional and working hard to reach the highest level of Customer Satisfaction.

Sent by Mohammad Darakheh

I would like to thank you all for the great care and high professionalism you have shown in facilitating my move to Dubai. Thank you very much for giving me the support I needed. I appreciate your help very much. I wish you all the best and much success.

Sent by Emily McKeown

I am so so happy that I choose Lucy every time to help me with my bookings. She is so professional, friendly and will accommodate your every need. Everyone needs a Lucy in their lives! Thank you

Sent by Tarek Ibrahim

Very helpful and her attitude is very kind.

Sent by Dollour Tom

Lucy Mousa is an outstanding Travel Counsellor

Sent by Hazem Ismail

Madame Lucy is really great, offering more useful tips and suggestions to meet our requirements.

Sent by Remon Labib

Mrs Lucy is Best Travel Couneller ever... She is Really best knowledgeable and Helpful and caring person

Sent by Adhish Pillai

We found Lucy service very prompt and she gave us the best options possible. We recommend her for the great professional work she is doing.

Sent by Prabh Asheesh

She is great and goes out of the way to make things possible.

Sent by Carmel Bahnam

Great experience and great service! Well done best service ever!

Sent by Ningshiwon Shangchiri

I had a lovely trip. The hotel service was also really nice. They lived up to the 5-star property. My driver and tour guide was also very nice. Overall trip was amazing. I will plan to go back in September when the grapes are in plenty. Thank you so much for planning this great holiday for me.

Sent by Marlin Rizk

Hi, Lucy good morning. Just want to thank you for the RIU HOTEL it’s really amazing. Thanks for your recommendation for us to the hotel to make early check-in and late checkout and the wonderful treatment. Waiting for the next adventure with you soon?

Sent by Febe Ezzat

Thank you very much for the hotel lovely stay, The staff were very nice and we really enjoyed our stay.

Sent by Gretta El Sawah

Thank you very much Lucy for all your support and help with our amazing vacation. It was a great experience and you have been very flexible and supportive during all the changes and amendments done to our itinerary.

Sent by Richard Ryan Gilbert

Thank you so much, Lucy, you’re an absolute legend! Definitely, saved your number in my phone for the next getaway you’ve been a star for us?

Sent by Charlotte Haydn-Higgins

Thank you so much Lucy, honestly you have been amazing, i will tell everybody about you and will be booking with you in the future bookings as well.

Sent by Shashank Tayal

I am so impressed with your services and professionalism... So nicely designed and informative

Sent by Adel Moawad

Dear Lucy Ma’am, I would be happy to rate 5 star to your services / patience related to my requirement. As usual, Surely I will recommend your company to all my friends. In last I like to thank you for the services and follow up.

Sent by Sameh Barsoum

Thank you for your great service and support

Sent by Raghda Mohamed

Very helpful and supportive

Sent by Gamal Ibrahim

Thank you Lucy for your solutions

Sent by Nabil Ibrahim

Lucy's very Helpful and attentive to details

Sent by Elmira Baibossynova

Lucy, you are awesome!

Sent by Shirin Marcos

Dear Lucy , Thanks a lot for your following up and yes the trip was very nice. Thanks one more time for being attentive to details and following up.

Sent by Engy Abdou

You did great job. Thanks a lot.

Sent by Shanhon Brown

Dear Lucy, Thank you so much for organising our trip. Using yourself the whole process was hassle free meaning we could enjoy our experience more. Will defiantly use you again should we be back in Dubai

Sent by Hani Barsoum

Lucy is very professional throughout the whole process, from beginning to end.

Sent by Madgy Ayyad

The service was excellent and instant Dealing in professional way and best performance thank you for your efforts

Sent by Robert Gunnell

Hi Lucy, The holiday was brilliant thanks and will more than likely come back again in the future. Thanks again for the help and support you gave before and during the visit. I will definitely recommend you to others, friends and family who would like to take your offers.

Sent by Abanoub Milad

very helpful and professional

Sent by Lamiaa Abdelrahman

Lucy was super and assisted me alot and answering all my questions

Sent by Elisha Howard

Very responsive and incredibly helpful

Sent by Mina Fahim

This was my first experience with you which was amazing help & accommodations to stay

Sent by Sean Lovely

Lucy has always provided me with a great service from hte very first day i met her. I have used her myself for carious services and also have no hesitation in recommending her to all my collegues in the RN who visit the UAE either on business or on personnel vacations. I have also passed her ontonumerous friends and family and i sincerly hope they utilise her skills in securing great family holidays wherever that may be.

Sent by Hisham Youssef

everything went very well Appreciate very much your professional support Lucy.

Sent by Martin Beshai

Lucy is professional and very helpful. I'll definitely get back to her for any future assistance

Sent by Mina Freig

Lucy is an amazing Travel Counsellor, she is so helpful, organized and responsive. I have got my travel insurance in a couple of minutes through a user friendly system and the process was very smooth. I would highly recommend Lucy to any type of Travellers as she is a professional expert providing high quality service with really competitive prices. Thank you so much Lucy and wish you all the best.

Sent by Hala Fakhry

Thank you Lucy Mousa for the lovely stay in Atlantis We are happy and very satisfied dealing with a professional person like you.

Sent by AnupKumar Bilaschandra Chatterjee

Good councelling and good prompt service

Sent by Monked Alsmadi

Very supportive consultant, active and fast

Sent by Robert William

I wanted to express my thanks for your assistance in helping me put my program together in Dubai this summer. I was pleased with how the day to day program went. Here are some highlights and comments: 1. Our coach was very good quality and very comfortable. The air conditioning worked perfectly and we were transported from place to place on time as per our schedule. 2. The meet and greet at the airport went smoothly and without any problems. 3. Our coach driver was very professional, attentive and a safe driver. He was always early and on time. 4. Tony, the tour guide who took us for the city tour of Dubai, was very good and very professional. 5. The Dessert Safari was a highlight for the students and the team leader and his team of drivers took good care of us.

Sent by Hanie Habib

Very professional , everything was clear from the start , simple transaction & close follow up

Sent by Nancy Neseem

Very helpful and having a great offers to match our requirements

Sent by Ahmed Elsayed

Thanks Lucy for the followup The Trip was Wonderfull. Thanks for the well organization and the perfect services offered. We liked Barcelona the most and for sure will repeat the visit but the next time with the kids. The locations of the hotels were perfect and it was easy to reach to all locations. Thanks again for the services and wish you all the best

Sent by Milad Tawfeek

Lucy was very helpful and she accommodated all our requirements and questions in a very professional way.

Sent by Mariam Gad

Lucy does an amazing helping with vacation planning and budgeting. I absolutely love her service and definitely recommend her Thank you Lucy for helping us plan our family vacation

Sent by Waleed Abdo

The Service provided by Mrs Lucy was very good in arranging our trip from tickets to hotel to attractions' visits and transportation. I'd recommend her to all my friends for an easy and hustle free travels.

Sent by Tarek Ibrahim

Lucy is a great personality, helped us with our hotels and really deserves all the best

Sent by Erini Abdelmalak

Really very organized , help customer to fit best place with best budget need . Insist to satisfy customer with several option

Sent by Mina Safwat

The short vacation was awesome thank you so much Lucy as you are the best.

Sent by Mary Habib

Lucy is very helpful & always provides me with best prices

Sent by Ahmed Salem

She is very helpful we faced such a problem in our last family visit in some hotel she support us and contact the hotel administration to solve the problem and we are very thankful to her for her support

Sent by Nadia Ezzat

It was such a good chance to deal with a person like you Lucy mousa very helpful in a short time.

Sent by Robert Williams

I am still working on my program in Dubai with Lucy. It has been a pleasure thus far to work with Lucy. I also met her in person in January 2019 and I appreciated how polite and professional she was while at the same time putting me at ease as we discussed my program needs.

Sent by Michael Waheb

Helpful and active , thanks madam

Sent by Sandeep Balakrishnan

Very efficient, helpful and great service. Thank you

Sent by Ahmed Sayed

Thank you for your excellent action and effort the get the visas done

Sent by Shenouda Azzez

Lucy is a very good person, very honest, very cooperative and interested in all the details and accomplishes her work to the fullest

Sent by Wasem Hanna

It was a great Experience Lucy. I will recommend your company to my friends.

Sent by Nancy Sorial

Very friendly and professional

Sent by Antoun Mounir

Thank you for your great service Lucy.

Sent by Fadi Nassif

Lucy is very cooperative and responsive.

Sent by Sean Lovely

Ever since meeting Lucy she has been most helpful. Not only has she provided me with my own personal requirement but also that of visit British friends and their families. Great service and I would recommend (and I do) to all friends, families and work colleagues.

Sent by Hannan Saleh

Freindly , professional and supportive Thanks sooo much Miss Lucy

Sent by Amir Awad

Lucy is very helpful, she always follows up to assure, that the customer is satisfied, I definitely will conceder her my one and only travel advisor

Sent by Mena Sedrah

Lucy was very supportive in providing the massive and extensive support to my application which really appreciated her for the same

Sent by AlAmir Gerges

Thank you so much as you helped me a lot as usual in my trips and made them so easy for me

Sent by Michael Wassef

Outstanding support and full commitment,,really I am very proud and satisfied with the optimal level of customer satisfaction Lucy proveided me ...

Sent by Magdy Ayad

Lucy is very assistive and dealing in a very friendly way and giving fulll help and support in a quick manner.

Sent by Samir Magdy

As Usual from Mrs. Lucy unlimited offers with very professional way really big thanks to her and wish her all the best and success

Sent by Omar Zeraka

Communication has been very clear from the beginning without any waste of time

Sent by Maya Hakim

Lucy is the most professional person I ever met in the tourism filde. Really she did a great efforts in no time.

Sent by Bishoy Eskharon

Lucy is very helpful she offered me lots of affordable options

Sent by Omar Zerarka

Thank you very much Lucy, really appreciated your high professionalism and quality of your services.

Sent by Joseph Samaan

I would like to thank you for your professional way, it was so easy and comfortable way to pay the fees and send the documents and so fast actions, I believe that I will work with you again.

Sent by Michel Mehanny

so professional , accurate and well organised thanks a lot for such excellent experience

Sent by Amgad Mousa

Thank you very much Lucy for tailoring this perfect vacation really appreciate it everything was amazing. Thank you

Sent by Gretchen Baltazar

I commend Lucy because she was very helpful and efficient. She made sure that I was updated on the reservation we've made. Overall, I would recommend to my friends, colleagues and clients Lucy and Travel Counsellors


I Would like to thank Lucy for her great effort and fast response It seems that she will be my favorite travel company No more spending time in comparisons , direct call for her is the best way

Sent by Doaa Hammo

She was so cooperative welcoming and always answer my questions even at late time and i asked for something to be prepared in the hotel as i will arrive late and i found everything ready as i hope and better . She gave me advice about the best place for my stays with my children and it was nice advice and wonderful time we spent according to her advice . Thanks you so much

Sent by Mina Safwat

Comparative rates, supportive , timely responsive

Sent by Mina Alkomos

Good communicator & nicely talking giving the best quick reaction

Sent by Remon Refaat

Very supportive , elegant and approachable. Will strongly recommend Lucy to my friends and colleagues

Sent by Samir Magdy

I want appreciate all efforts done by Mrs. Lucy

Sent by Mohamed Abdelkarim

Was pleasure to see this professional and nice way by Lucy

Sent by Sameh Khair

She is super responsive and helpful

Sent by Tariq Awisi

I will strongly recommend Lucy due the high quality and svcs. was provided.

Sent by Ayaa Zaki

I would like to thank Lucy Mousa- Travel counsellors for all her support and whoever recommended her to me in this group, really thank you. I had an amazing trip.

Sent by Marian Aziz

I had a great experience with Lucy she is very helpful and she arranged my travel with the best, thanks lucy for helping me

Sent by Marian Nagy

Lucy is very helpful, passionate about her job and trying her best to find for you the best option.

Sent by Mark Tadrous

I had a great experience with Lucy she got me a flight ticket 4 hours before the flight took off in a very good rate.... thanks for saving me Lucy

Sent by Evelien Armia

Very good service and great deals in all the world

Sent by Shuaib Panhwer

Lucy is really a very helpful in person and I am sure with this new position she is gonna make it easy for the travelers to arrange and stay for business or vacations trips around the world. best of luck