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Sent in by Shashank Tayal
Dubai, 05 November 2020
I am so impressed with your services and professionalism... So nicely designed and informative
Sent in by Patrizia Bortolotto
Dubai, 20 October 2020
Hello Ksenia! We just came back from Waldorf Astoria in Ras Al Khaimah The staycation was really nice, we enjoyed it a lot and the hotel was super: Maybe because it was half empty and it was quiet We hope to have soon the chance for another staycation...I think in this period it is the only thing we can go for !
Sent in by Akshata Fernandes
Abu Dhabi , 19 October 2020
I was delighted to connect with Charlonne to book this particular hotel. We got really good rates and prompt replies. The payment link was quiet easy and the information provided was accurate thanks to my lovely agent :) looking forward to my next booking with her!
Sent in by Fatih Ayvaz
Dubai, 01 November 2020
Booking experience for the long weekend was super easy, hassle and trouble free. Guidance and instructions were all communicated clearly when we decided on the property. We are glad that we followed Fawad's advise for the staycation and used his service for booking too. He was also very responsive when we had experienced some issue with check-in and helped for quick resolution. Looking forward to contacting him again for our next stays.
Sent in by Kunika Puri Viegas
Dubai, 20 October 2020
Thank you Charlonne for making our staycation a lovely, hassle free and special experience :) From recommending several options based on our likes to getting us the best deal, making the booking and including a special offer...we just rocked up and enjoyed our holiday. I loved that you asked questions to really understand the experience we were after and then you got us the best offer. Keep your personal touch and wish you luck in making holiday goers a happier bunch!
Sent in by Maria Sioufi
Dubai, 17 September 2020
Dear Ksenia, We just came back to Dubai, but our minds are still on Maldives. Honestly, Maldives is just like a dream, it is like a real paradise. I would be lying if I say that I liked our island, because I absolutely loved it. Clear turquoise Ocean, white sand, beautiful all-inclusive hotel with high-level service. The hotel staff were the most amazing and kind people that were taking really good care of us during the whole stay.. I would like to thank you Ksenia for recommending the best hotel option, for arranging the whole trip and taking care of all the documents. You were in touch 24/7 for all our questions and inquiries. Actually, it is not that easy to travel in pandemic times, that is why I am so happy that we found such a Trusted Travel Counsellor like you! You helped us out not only with customized travel itinerary, but also you consulted about PCR tests procedures, travel rules and guidelines. We felt safe and relaxed booking with you. So thank you so much again for all your efforts in creating a happy journey for us! Can’t wait to book with you our next trip once new destinations will be reopened!
Sent in by Ewa Bialowas
Dubai, 09 October 2020
Fawad Yaqub is committed, professional, quick in solving problems, ready to help at anytime, simple in explanation and trusted. I'll definitely plan my holidays with him and inform my friends about his perfect , customer's needs approach .
Sent in by Aline Pérez
Dubai, 22 October 2020
Everything was just perfect. Amazing service!! Fast and easy. Thanks so much to make my birthday trip an awesome experience.
Sent in by George Soliman
Dubai, 07 September 2020
I got a great deal for a weekend staycation at Intercon Fujairah from Fawad Yaqub. I highly recommend booking via TravelCounsellors/Fawad Yaqub, he's very responsive and clear. Online payment was straight forward and easy - there was no hidden costs.
Sent in by Chathushki Mudannayake
Dubai, 08 October 2020
Where do I begin? Fawad was recommended by a mutual friend and boy am I glad that happened. He is very honest, detail oriented, easy going & a good listener. We planned our trip to the Seychelles on very short notice and all he said to me was “Just let me take care of everything”, and surely he did. From the PCR to airline assistance to transfers to accommodation and even car rentals – he will take care of it all! We had a long chat before the trip as it was for our wedding. He listened carefully to my non-negotiables, ensured we managed expectations and made sure he was a 3rd wheel on our trip (in a good way) ?? We had a hiccup with the accommodation on the morning before we were to leave DXB – no fault of Fawad or TC of course, but he ensured everything was taken care of before we got on that flight and even stayed up till we landed at the wee hours of the morning on a Sunday to ensure everything was smooth. The trip of course overall was a memorable one, and we were spoilt to the brim over the course of the week! I would without a doubt highly recommend Fawad for all your travel needs (minus the fluff) regardless of how crazy they may sound or get.
Sent in by Ayesha Ali
Dubai , 28 October 2020
Thank you Angela for arranging an awesome staycation for our family.. it was a fantastic experience with you,got a great deal,the check in was smooth,got the interconnecting rooms as requested. So,overall it was just superb!
Sent in by Kaniz Urquhart
Dubai, 13 September 2020
Dear Ksenia! We just came back from our Wedding Anniversary staycation in Park Hyatt! Thank you so much for the upgrade and some pleasant amenities for us. The hotel was lovely and their lagoon is absolutely fabulous. Will definitely recommend it to my friends! Keep in touch!
Sent in by safaa lakkis
dubai, 20 September 2020
Fawad was very helpful and supported me in finding the best vacation options quickly! thanks Fawad for making our vacation a memorable one! Safaa :)
Sent in by Khurram Iftkhar
Dubai, 15 November 2020
I cant thank begin to thank Fawad in words as no words I write here can do justice to how he understands and goes to any extent to give a service which is over and beyond anything I have ever seen. Fawad helped me organize my sisters wedding and was there from day 1 being patient working late nights, helping with the menu, planning the event, the co-ordination with the staff, I mean there was nothing he could not make happen. He is professional, timely, understanding, trustable and an absolute gentleman. I hope to work with you again soon. This msg is from the whole family....THANK YOU
Sent in by Hena .
Dubai, 30 September 2020
I recently booked with Hazel for a staycay in RAK. I was delighted by her customer experience and care ensuring that my accommodation met my needs. I highly recommend booking with her for any local or international destinations!
Sent in by Sheren Abbas
Dubai, 10 September 2020
Thank you Asrin for suggesting, organizing and making this a lovely experience to cherish
Sent in by Tetiana Golosii
Dubai, 12 October 2020
Dear Ksenia! Thank you so much for arranging Birthday staycation for us at Park Hyatt. My son got so happy to find chocolate cake and the balloons from you for his 5th Birthday once we entered the room. We had a great family pool time and got much needed relaxation. Kids are very excited about staycation and already asking where we are going next:) So many emotions - we will be your loyal customers from now on for sure!
Sent in by Elie Rahal
Dubai, 04 November 2020
Amazing Service, used multiple times, easy and everything was as expected and better! Great choice of hotels.
Sent in by Esra B
Dubai, 26 October 2020
Thanks Angela for planning our much needed staycation! We greatly appreciated your gentle coaching to help us navigate our conflicting desires and ultimately help us find a great break (Anantara The Palm). As someone who likes to travel, I'm always surprised and impressed by your depth of knowledge across geographies, vacation types and even the specific nuances of the hotels themselves! Was a delight working with you and look forward to your help on our next adventure!
Sent in by Akshaya Shetty
Dubai, 16 October 2020
Charlonne arranged our staycation to celebrate my sons birthday at the intercontinental in Al Aqah . It was a great deal and complete value for money . Excellent service and so easy to execute thanks to travel counsellors . Wouldn’t bother going on any other booking app again . Thank you so much.
Sent in by Mohamed Abdel Halim
Dubai , 30 October 2020
My family and I would like to mention that Mr. Fawad was fantastic, very professional and helpful and made our stay a lot more pleasant with him assistance at all times.(Amazing man)