Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
With 1,900 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
We have more than 1900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Leslie Bal
Lyon, France, 14 February 2021
Mille merci à Debbie qui a su organiser notre voyage ultra personnalisé, toujours à notre écoute et disponible nous n'avons rien eu à gérer car elle s'est occupé de tout, quel plaisir! Nous recommandons vivement ses services et nous sommes d'ailleurs déjà en train d'organiser notre prochaine escapade! Merci encore Debbie grâce à toi plus aucun stress pour l'organisation et la recherche des meilleurs offres du marché le top du top! Thousands thanks to Debbie who organised our very personalised trip always available and caring for every detail of our demands it was so smooth she did everything what a pleasure! We (my family and I) highly recommend Debbie and are already planning with her our next escape! Thanks again Debbie thanks to you no more stress to organise our travels and make sure we get the best offers in the market! Really you're the best! Leslie.
Sent in by Angelina Pechard
Dubai, 23 February 2021
Thank you, Ksenia for everything! My kids and I really loved the beautiful Sofitel The Palm! Finally, I was able to get out for a well-deserved staycation with my family! We got really comfortable room with a wonderful view, a good breakfast... Kids club was awesome. I wish to stay there for more days. So happy that I found you- my Personal Travel Counsellor!
Sent in by Lydia Espin
Dubai, 27 February 2021
If you are booking a holiday than I 100% would recommend you book through Joana. This was the first time we booked through Joanna and from the exceptional service we received from start to finish, I will now only book my future holidays with her again. When booking we gave her our preferred requirements, which she not only found us exactly what we were looking for but also found the holiday and flights within our budget. We had a personal issue at the airport which meant we could not fly, we called Joanna at 1 am (she answered!) and she sorted everything for us, changed our flight, changed the hotel dates, arranged all the documents we required for travel and even kept us calm through the entire procedure. It really does pay to book through an agent as if we booked the holiday on our own we would have most probably lost the hotel let alone all the stress trying to sort it all out. Hand on my heart, we can’t thank Joanna enough for what she did for us. Customer service was beyond 5 stars and words can not express, 10 stars are still not enough. Thank you so much, Joanna!! I will go above and beyond now to share our amazing experience booked by you with anyone looking to book a holiday. Exceptional!
Sent in by Carl Kitson
Dubai, 23 February 2021
Varsha took the hassle out of arranging a holiday. I didn't really know what I wanted but we worked through some suggestions and went from there! The whole process was easy and all requirements were met. Nothing more you can ask for and I would highly recommend using Varsha's services.
Sent in by Cliodhna Lafferty
Dubai, 27 December 2020
Just wanted to say thanks to Andrea for organising a great trip for us. The resort was exactly what we wanted and we absolutely loved having the water villa - a must when staying in the Maldives if you ask me! The food was lovely and catered for lots of different cuisines and tastes and the cocktails in the bar were delicious! All the staff were very friendly. Thanks a million!
Sent in by Savita Menon
Dubai , 16 February 2021
Munira have been a great travel guide for us while booking our Staycation for our daughter's birthday. She have managed the entire holiday very well from her side and she was always available for any queries or issues while on the holiday. She is very reliable and knowledgeable regarding the places that she recommends. It was indeed a very pleasant and amazing experience with her being our travel counsellor.
Sent in by Naziha Naitali
Dubai, 12 January 2021
Basel is just awesome, he is really on top on everything. He is very competent, quick in responding to questions or concerns. I highly recommend him to friends or others.Thanks Basel !
Sent in by rose hayati abdul halim
fujairah, 21 February 2021
Munira was very helpful and accommodative to find ways to suit our preferred dates and budget which took almost two days going over a lot of details, payment process via the app was very secure, travel itinerary given was highly personalized based on the consultant's own experience, consultant was also actively getting feedback and providing advice throughout our travel duration for any ad hoc advice.
Sent in by Joanna C
London, 21 January 2021
Just wanted to say, thank you so so much for arranging this all and being so efficient! I have never dealt with anyone so on the ball! So this has been an amazing experience!!
Sent in by Charlie Salter
Dubai, 22 February 2021
Fawad's service was impeccable. From the booking process through to departure and return from our honeymoon, Fawad was extremely supportive throughout. The whole process was seamless, not to say the rate we received was highly competitive. Fawad came recommended and he certainly lived up to our expectations. We will absolutely be using his services again, whether for a staycation in Dubai or for our next international adventure. Thank you for all your support Fawad, its very much appreciated.
Sent in by Soha Anjomrooz
Dubai, 19 February 2021
First of all it is very clear that you are amazing. Yesterday I was telling to my father about your nice service Everything was perfect u gave us full information and be sure I keep in touch with u for our future Travel and I shared your contact with my family . Thanks for your responsibility and good job.
Sent in by Issam Najm
Dubai, 08 February 2021
Dear Ksenia! Thank you for arranging for us family staycation in JA Beach Resort. We loved the hotel, especially when the hotel upgraded us to their higher room category with Terrace and a Sea View. The hotel had great kids activities. Most of all our kids enjoyed the most pony rides - that was a highlight of the stay for them). Kids Club was amazing, we could drop the kids there and enjoy some time in the restaurant with our friends. Apart from them we visited the Animal Corner, played mini-golf and the huge green area. It was a fabulous weekend!
Sent in by Alanood Bubshait
Dubai, 23 January 2021
Basel is great person , he gives you his honest opinion and does his best to meet fulfil all requirements and you have your best trip.. I feel he knows what he is talking about and he has a good knowledge about each country.
Sent in by Annabelle Wilson
Dubai , 27 December 2020
From start to finish, Angela was always on hand to help with our booking to the Maldives. We had no clue where to begin with resorts, so she sent us all the options within our budget and we were so happy with the one we chose. She was so helpful with booking the travel insurance for us, and reminding us to complete all the necessary forms for travel - which we would never have known about. Angela also reminded me that my son's passport is due for renewal - where would i be without her?! Would highly recommend Angela for any travel bookings. She made our lives so much easier - especially with travel rules constantly changing. She is on top of it all. Thank you Angela!!
Sent in by Yuriy Zalutskyi
Abu Dhabi, 25 January 2021
Thank you, Varsha for your great and professional service. I was surprised by her fast feedbacks and professional communication level. She was always responsive and ready to offer the most suitable deals. As result, I had a wonderful vacation. Thank you Varsha! I highly recommend Varsha as a professional Travel Counsellor.
Sent in by AHMAD ALSHUWAIHI
Sharjah , 12 January 2021
Basel's strengths come naturally from his passion for travel and his helpful attitude. In addition to his wonderful sense of creativity. Basel took care of my trip to South America that included around 14 flights & 10 hotel stays. He didn't only make sure that I get best deals on all domestic sectors, he studied the fare rules and luggage allowance for each airline to avoid any surprises. Basel's has saved me money by not looking for the cheapest options rather for the best value. Lastly, I realised the importance of having a caring travel agent, when Basel called me from UAE to Cusco in Peru (despite the huge time difference) to make sure I get on my train trip to Machu Picchu when my driver was unable to reach me.
Sent in by Alexa Muncer
Dubai, 23 February 2021
Thank you so much for the excellent service you've given us whenever we've booked through you. You've always come back to us promptly and sorted any minor issues very quickly.
Sent in by Sreeja Vinay
Dubai, 12 February 2021
I've had a wonderful opportunity to liaise with Neelima and I need to put it down that she was extremely helpful! My family, along with a couple of other friends had a beautiful package that Neelima offered us and she went the extra mile to ensure we got the best benefits. We were so happy with the staycation package and would definitely go with her again. My experience is here - words are not enough, still a testimonial here - https://euphoricallysree.wordpress.com/2021/01/04/a-quiet-staycation-in-dubai/ Thanks Neelima!
Sent in by Naila Rahim
Dubai, 23 February 2021
Thank you Asrin for arranging our staycation in Ras Al Khaimah. It was amazing and everything was just perfect!
Sent in by Jamie Grimshaw
Dubai, 06 January 2021
Hi Alison, Thank you for arranging our trip to Ozen in the Maldives. I've been to a few islands in the Maldives but this was one of the best. The food was excellent and we were there for 7 nights and we had something different every single night. This was one of the most personal resorts which I have been to as you have a private butler who is always helping you with anything via WhatsApp. You also have the same person cleaning your room each day so they become friends during your stay. It was super clean and all of the staff were really friendly and helpful. They do a couple of excursions also, one of which was out to see the dolphins and we were lucky enough to see them. We got so close to them they were almost touching our feet! It was a brilliant trip and we would recommend it to others. Thanks again!
Sent in by Ivana SOLANKI
Dubai, 28 January 2021
We used Fawad's services multiple times and had absolutely amazing experience. He listens to the customer needs and delivers promised in the most efficiant and professional way. It was a hassle free process, the way how it should be when you are going on a holiday. Many thanks to Fawad! I fully recommend him and I am confident he will make your vacation like ours, just PERFECT!