Why would you book your holidays with someone who doesn't travel? Let me introduce myself as Zahara, born and raised in Kenya, educated in Europe, worked in North America and now living in the UAE for the past 16 years.
My hospitality career began 26 years ago in a little town situated in the Swiss Alps and this is where my love for travel began. Travel is my passion, so you are knocking on the right door! A foodie at heart, an adventure enthusiast and a mother of 2 kids, I am able to tailor your experiences to whatever you are looking for. Child-friendly vacations are my forte as you can imagine- be done with trips where all you do is babysit, dads and mums you need the break too.
From the highest peaks to the lowest beaches I have seen it all and I am so excited to continue living this through the eyes of my clients. Have you ever thought you could sleep under the stars in the wilderness of the Masai Mara reserve? Or go on a safari in the Serengeti and see a lion so close you could almost touch it? How about a breathtaking bubbly breakfast after a sunrise balloon safari, smelling spices in the old market of Zanzibar, or waking up on a serene beach where your feet can touch clear blue waters as you step out of the door? Well, you can do all that and more!
If you are looking for something different perhaps Lapland to meet Santa, Iceland for the northern lights, trekking with Gorillas in Rwanda or skiing in Serbia? Of course, there's always the UAE and its fabulous staycations and closer getaways such as Oman. The list is endless!
I am your personalized Travel Counsellor, I can do it all for you. Why bother with all the hassles of constantly spending hours on the internet or following up with others? This is your chance to sit back and relax, leave it all to me to take care of. So, for your next vacation or business trip call me or e-mail me and I look forward to creating lasting memories for you.
My customer stories
Sent by Deborah Morrison
Dubai 04/10/2025
Zahara is hands-down the best travel agent I have ever had the pleasure to work with!
Sent by Robert Letts
Dubai 01/10/2025
Zahara is so responsive, I wouldn’t work with anyone else.
Sent by Rajeev Kakar
Dubai 28/07/2025
Zahara was very courteous, and she has a good knowledge of destinations we can chose from for selecting our holiday destination.
Sent by Kathryn Sutcliffe
Dubai 30/05/2025
Very responsive always delivers great options
Sent by Farr Wallace
Dubai 27/05/2025
I’ve been booking all my travel through Zahara for years now, and I can’t recommend her highly enough. She is incredibly reliable, friendly, and genuinely takes the time to understand and care for my family’s needs. Zahara carefully considers all our requirements, always provides us with well thought out options within our budget, and seems to instinctively know the best places for us to go. Whether it’s a relaxing family holiday or a quick getaway, she makes the entire process smooth and stress free. I absolutely love booking through Zahara and would highly recommend her to anyone planning their next trip. She’s a gem in the world of travel!
Sent by Nathalie Michael
Cyprus 03/04/2025
So helpful, always available and flexible! Thank you always
Sent by Abdulaziz Jesani
Dubai 04/12/2024
We found Zahara Very professional travel advisor. Always ready to help and find alternative solutions if needed.
Sent by Louise Heatley
Dubai 28/11/2024
I dont tend to provide a list of requirements but a short brief of what Im looking for and Zahara has hit the nail on the head in regards to great hotel options and excursions to have amazing holiday. Its convenient and hassle free service and makes like easier than trying to review own options.
Sent by Carol Donoso
Abu Dhabi 24/11/2024
She was amazing to supporting our requirement.
Sent by Niamh Moore
Dubai 15/11/2024
"Zahara is always great - super helpful in finding the best options and offering suggestions for our family. Thanks for all your help!"
Sent by Tahera Rashid
Mombasa 15/11/2024
Zahara has been very helpful and she is always ready to make any changes . Very good service Thank you Zahara.
Sent by Graeme Taylor
Dubai 14/10/2024
Zahara is 5 Star.....Always helpful, efficient and accommodating.
Sent by Kasia Poleszak
Dubai 21/09/2024
Thank you for always helping me find the best deal possible, you are simply the best :)
Sent by Deborah Morrison
Dubai 10/09/2024
Zahara was brilliant! So good in fact that we are about to plan our next trip with her!
Sent by Derek Paul
Dubai 31/07/2024
The vacationing planning provided the best experience for my family, all we had to do was focus on was the fun. Zahara removed the travel pressure, and we followed the plan as much as we wanted with the flexibility to tweak depending on the mood. It was the only way to travel
Sent by Ahmad Jaber
Dubai 15/07/2024
Zahara has been extremely helpful in booking our family trip. She has given a lot of effort to understand our needs and then suggest best options
Sent by Nadine Zein
Dubai 14/06/2024
Zahara is amazing. Very friendly and helpful, the whole process from start to finish was easy and stress free. Zahara was always flexible to accomodate my specific requests and amend the itinerary accordingly, providing useful guidance and recommendations. Thank you so much for your help!
Sent by Erin Levy
USA 24/05/2024
Zahara was incredible responsive and flexible to our needs and budget. The trip was ultimately AMAZING, and we always felt like we were in good hands, had support, and everyone was extremely knowledgeable.
Sent by Abdulaziz Jesani
Dubai 17/05/2024
Very helpful and promptly got us the required bookings after considering the alternatives
Sent by Taranjeet Panesar
UK 09/05/2024
Awesome experience throughout. Very knowledgeable on destinations and great advice.
Sent by Michalina Welling
Dubai 01/04/2024
Wonderful experience
Sent by Graeme Taylor
Dubai 03/03/2024
Always very friendly, efficient, helpful and knowledgeable offering different options that could suit your needs.
Sent by Bindi Shah
Dubai 13/01/2024
Very well done Zahara. We really enjoyed our holiday.
Sent by Satish Nambiar
Dubai 13/01/2024
Zahara has been our travel consultant for 3 years & is the best I have consulted in my last 20 + years of travel. I wish I had known her earlier:). Her biggest strength is understanding the requirements, giving multiple options to help you choose the best, transparent & keeping in touch during the holiday to ensure everything is delivered as per plan. A holiday can't get better if you plan it with Zahara.
Sent by Sabine Matta
Dubai 10/01/2024
Zahara is an amazing travel agent, we booked a family holiday with her back in October in the Maldives, the resorts that she recommended was amazing (Varu by Atmosphere) and really suited our family - Zahara was attentive to all details, had a lot of patience answering all our questions , she is passionate about traveling herself and we can see she enjoys sending people on holidays! I highly recommend dealing with Zahara, we will for sure book with her another vacation soon!
Sent by Farrah Wallace
Dubai 18/10/2023
I have been going to Zahara for many years now for my travels, she’s recently helped me book a very last minute trip to the Maldives, she worked within my budgets and requirements! She adds some lovely little touches to all my bookings and keeps me right!
Sent by Johanna Van otterdijk
Dubai 14/10/2023
Zahara is quick to respond and so helpful. Wouldn't hesitate to recommend her especially for bigger trips
Sent by Christina Allen
Dubai 05/09/2023
Thanks for once again booking a perfect holiday for my family and I. I'll always turn to you for your expert advice and trust the process, always on hand to help, thanks again.
Sent by Zakaria Siddiqui
Dubai 01/08/2023
Thank you for the support and assistance of extremely fast and efficient service. The service you provided was seamless and the choices provided including location, service, facilities and best value for money was excellent. Once again thank you and stay in touch
Sent by Emma Hogan
Dubai 02/07/2023
Zahara is our go to for all our travel needs and is so very helpful!
Sent by Rosila Jesani
Dubai 29/06/2023
Very efficient helpful and friendly service. Always got good advice.
Sent by Tanjo Soans
Dubai 29/06/2023
Our experience with Zahara has always been nothing short of exceptional! She is intuitive, experienced and thinks out of the box when proposing a holiday package! All our vacations with her have beebnworth every penny spent!
Sent by Saria Issi
Dubai 20/06/2023
Zahara is professional without pushing people to buy. She is super responsive and caring about their customer. I would not work with anyone else!
Sent by Lucia Jaskivova
Dubai 20/05/2023
Zahara has been amazing, patient with our requests, and constantly changing our minds. The service was top-notch, and I highly recommend it to my friends and family.
Sent by Robert Letts
Dubai 03/05/2023
Zahara does what she says she is going to do. A very experienced, well-travelled person. Highly Recommended!!!!
Sent by Nabil Nejmi
Dubai 26/04/2023
Not only a travel agent but a real travel advisor, the equivalent of a Lonely Planet or Guide du routard but human being. Happy to book all my vacation with Zahara, always available when needed.
Sent by Zaheer Moledina
Dubai 10/02/2023
Excellent service and a pleasure as always!
Sent by Shamira Dostmohamed
Nairobi 23/11/2022
I was an extremely pleasant experience with a personal touch. The advise and suggestions were most helpful in planning our trip....
Sent by Katarzyna Poleszak
Dubai 21/11/2022
Thank you for being attentive and flexible, and for pushing through for my preferred choice despite the obstacles. Much appreciated!
Sent by Joanne Mongey
Dubai 21/11/2022
Zahara has been exceptional at helping book the trip of my lifetime. Im very grateful to her.
Sent by Zoltan Takacs
Dubai 15/11/2022
Thank you very much for your great support, kindness and wide choice of accommodation! Thank you for finding us the best resort we were looking for! We hope to be in touch with you again soon!
Sent by Tracey Maclean
UAE 14/11/2022
So accommodating- flexible making amendments before any decisions were made. Nothing is too much. Will definitely be using again and again!
Sent by Joshua Dransfield
Riyadh 07/11/2022
Zahara really helped me out when all looked lost! Thank you to her and the team for pulling it together and going the extra mile working out of hours.
Sent by Zoubida Mekouar
Dubai 07/11/2022
Super expérience!
Sent by Belinda Earl
Riyadh 08/10/2022
Zahara is simply brilliant! She asks the right questions to get the best out of your holiday. Zahara is easy to contact and there isn’t anything she wouldn’t do for you. Zahara even answered the phone on news years day when we had to change flights due to testing positive for Covid! Life is easy with Zahara now in our holiday lives!
Sent by Michelle King
Dubai 30/09/2022
Zahara is our go to travel advisor without a doubt. Always delivers and goes above and beyond to meet clients needs.
Sent by Abdul Jesani
Dubai 27/09/2022
Very knowledgeable , efficient in organizing our trip. Also has a very friendly disposition and easy to communicate with. Our frequent changes of plans were no issue with her, overall very happy with her service
Sent by Narmeen Karmali
Kenya 30/08/2022
Zahra has been very efficient with our bookings . Would recommend her anytime
Sent by Nicholas Hurst
Dubai 08/08/2022
Very efficient and helpful, seamless booking process.
Sent by Satish Nambiar
Dubai 09/07/2022
Zahara is super efficient and quick to respond even if she is not in town. Very connected.
Sent by Farida Gilmore
Dubai 19/06/2022
Wonderful, quick and friendly service from Zahara! Very pleased customers.
Sent by Nathalie Michael
Dubai 19/06/2022
Supportive, helpful and pleasant to work with! Will use her again definitely for complex holidays!
Sent by Tala Badri
Dubai 19/06/2022
Zahara always has a great sense of what we look for in a holiday and tailors it perfectly! She also has incredible patience!
Sent by Farrah Wallace
Dubai 28/05/2022
I've had such a lovely experience with Zahara. Nothing is too much trouble for her, she's always available to help with my enquiries, works within my budget and requirements and looks after me the whole time. Cannot recommend Zahara enough!
Sent by Shreekesh Karia
Tanzania 26/04/2022
I have been working with Zahara for many years and the service, response time and solution-oriented suggestions are always FANTASTIC!
Sent by Miriam Al- Alawi
UK 12/04/2022
Zahara was wonderful and very professional to deal with and gave us such good options. She was so helpful in helping us narrow down our options and then booking the whole trip for us.
Sent by Nimisha Bhasin
Singapore 14/03/2022
Excellent service as always, love the personal touch, thank you, Zahara
Sent by Laura Mogford
Dubai 14/03/2022
Zahara is always on hand to find us the best deal, even when we book something last minute! She is so responsive and goes the extra mile to ensure our staycations and holidays surpass our expectations. We have done numerous trips with her … Prague, Lapland, Thailand to name but a few, as well as numerous staycations in the UAE. We wholeheartedly recommend Zahara - always a first-class service!
Sent by Rajesh Arab
Dubai 07/03/2022
It's been a pleasure doing business with Zahara. She is professional, friendly, understanding, empathetic and thorough - with an excellent understanding of the travel markets she is promoting.
Sent by Emma Bussey
Dubai 28/11/2021
I would definitely recommend Zahara D'Souza due to the quick turn around of info, ease of use, suitability of the itinerary shared, knowledge of location and enthusiasm
Sent by Donna Whyte
Dubai 16/09/2021
Hi, I always recommend Zahra to all my friends and family as every time I've booked she has always made the process effortless, and smooth .
Sent by Amodha Shenoy
Dubai 08/08/2021
I had a fantastic experience going through the entire booking process with Zahara right from making sure we picked the right destination to get the rooms and the resort that we were happy about! I appreciated the fact that she did realize the choice of resorts that we were leaning towards and tried her level best to get us those within our budget! Happy Customers!
Sent by Narmeen Nanji
Kenya 08/08/2021
Our booking experience was seamless with Zahara, She gave us options that fit our needs without an overwhelming selection to chose from. We went with her recommendation and it has ticked all our boxes. Thank you Zahara!
Sent by Sharifa Alaawali
Dubai 08/08/2021
Thank you for being such an awesome Travel Counselor, really appreciate your help. My family and I would like to thank you for your service
Sent by Ola Arafeh
Dubai 08/08/2021
Thank you Zahra, you’re the best!
Sent by Melissa king
Dubai 28/05/2021
I have used Zahara for many family staycations and more recently a vacation to the Maldives. She has delivered perfect customer care on every occasion and nothing is too much trouble for her. I have for this reason recommended her to various colleagues who I believe have also worked with her when booking staycations and I'm sure who will in the future also use her for vacations further afield. Thank you Zahara for your constant help!
Sent by Michelle King
Dubai 09/04/2021
Zahara arranged a staycation to Fujairah for us in 2020 which was amazing. For this reason, when we decided to go further afield for a 5 days break in March we went back to Zahara and she didn't disappoint. She arranged an amazing trip for myself and my husband to OBLU by Atmosphere by Helengeli in the Maldives. From when we contacted her for options as to what we wanted, the customer service was second to none. From reminding us 24 hours before departure about completing the Immigration forms to WhatsApp messaging us once we had arrived to ensure that everything was as we had expected. For all future staycations/vacations she will most definitely be our go-to person. Thanks so much, Zahara, we had an awesome time in the Maldives and were even thinking of changing our flights to stay an additional couple of days! Roll on the Summer for hopefully more trips!
Sent by Jennifer Bishopp
Dubai 16/03/2021
Zahara found the perfect staycation for a group of friends with lots of children. She was able to offer numerous options to suit our needs and took all the hassle out of searching, booking, dealing with group/splitting payments. I’d definitely use Zahara for future travel needs. Fantastic personalised, efficient service and a fantastic break, we couldn’t be happier.
Sent by Shreekesh Karia
Tanzania 08/12/2019
Outstanding and awesome !
Sent by Fiona Samuel
Dubai 14/11/2019
This is possibly the first time I have booked a holiday stress free! I love the fact that she understood my needs & limitations quite quickly and drew up a plan that perfectly fit my needs.
Sent by Maria Giumelli
Dubai 14/11/2019
Zahara has been very responsive and helpful. we will definitely use her expertise again, it has been a pleasure to have her supporting us in planning our week end staycation!
Sent by Lara Hudson
Dubai 15/08/2019
Fantastic service and we had an incredible staycation! Thank you!
Sent by Sonal Shah
Dubai 31/07/2019
Very efficient
Sent by Rupali Chopra
Dubai 26/07/2019
Zahara was so helpful from start to finish. Seamless booking process. Will definitely book with her again for our next break.
Sent by Steve Price
Dubai 18/06/2019
Great experience throughout the process, would recommend Zahara to anyone.
Sent by Bhavna Devani
Nairobi 01/04/2019
It was a pleasure using your services and working with you Zahara. Your personal touch was very much appreciated. The information was shared in full detail and that saved us time from going back and forth asking for clarification. Looking forward to making other bookings with you in the near future.
Sent by Rhyn McCutcheon
Dubai 15/03/2019
Zahara was amazing, contacted her on Thursday she gave some great recommendation of places I had not even considered and help discount other places based on her wide experience and the time I had available for the trip. Everything was booked by Friday and I flew on Saturday morning, I had the most amazing 5 days in Mauritius. I was traveling alone, the destination was perfect, felt safe and was what I was looking for in terms of rest relaxation with activities available. Zahara was integral part in ensuring that I got the holiday that I was looking for based on my brief and all done so swiftly. Thank you so much. I highly recommend Zahara and Travel Counsellors.
Sent by Anne Axford
UK 06/03/2019
helpful and good communication.
Sent by Andrew Mogford
Dubai, UAE 14/12/2018
I've already begun advocating Travel Counsellors to friends and colleagues. My answer of 10 is based on the ease, helpfulness, responsiveness and information provided during the booking process. I have yet to take the holiday.
Sent by Bindi Shah
Nairobi 19/10/2018
Great on time service, customer preference adhered to and on time delivery. Thank you Zahara D'Souza
Sent by Shreekesh Karia
Tanzania 19/10/2018
Zahara is extremely well organized, she went out of her way and beyond normal working hours to ensure all our bookings were done and everything was well organized before we got to Dubai Excellent service from you and would recommend her services to all my families and friends.
Sent by Shiraz Daya
USA 20/09/2018
Zahara was very prompt on responding to the many alternatives - both that I requested and she suggested.She tailored our trip to what we wanted and within the constraints we had.
Sent by Michael Paddon
Bahamas 10/09/2018
Great and honest service friendly m the minute we spoke to moment we arrived at our destination. We will be back :).
Sent by Saira Kim
Hong Kong 20/07/2018
I deeply appreciate Zahara's help to organize 3 tours and she was so helpful day and night.
Sent by Karla Pleasance
Dubai 21/06/2018
After I spent hours trawling the net looking for our ideal holiday I equipped Zahara with an exceptionally tight budget and brief, she found exactly what we were looking for in the space of an hour! The entire booking process was quick, easy and seamless, and the app with all the travel documents to hand is also fantastic. Zahara will from now on will always be my first 'go to' for anything travel related. An absolutely outstanding service, thank you! Karla
Sent by Arman Dostmohamed
Nairobi, Kenya 31/05/2018
Very helpful and flexible! Made planning my trip fun and exciting, minus all the hassle!
Sent by Michael Paddon
Bahamas 13/05/2018
Attention to detail and care has been second to none...
Sent by Zoe Downes
Dubai, UAE 09/05/2018
I’m excited to go on the trip, let’s hope it’s all that I expect it to be. Zahara has been very efficient and been more than happy to help and look at a number of different options until I fixed in a specific place. Nothing is too much trouble.
Based in
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My Videos
Zaya Nurai
11/10/2020
Oasis in the desert!
My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Bhutan had been on my bucket list for years, and now that I’ve experienced it firsthand, I can say with certainty: it is every bit as magical as you imagine, and more.
From the moment our Drukair flight descended into Paro, I knew this trip would be special. The landing, framed by towering Himalayan peaks, is one of the most beautiful and unforgettable approaches in the world. Add to that the
Over the Eid holiday, we set off on a family adventure to Penang, Malaysia — my first time visiting the country, despite being fairly well-travelled across Asia. What awaited us was a delightful mix of culture, history, and family-friendly fun that quickly made Penang one of our new favorite destinations.
First Impressions of Penang
Penang, and in particular George Town, surprised me in the best
Summit Night: The Longest Night of My Life
The night before the summit attempt, we woke up at 11pm, donned every layer we had, and set off on the final leg of our journey. The cold was bone-chilling, and the path was a relentless ascent. With each step, I felt my muscles protesting, but I kept my focus on the peak. I wasn’t just climbing for myself anymore – I was climbing for everyone who had sup
It’s one thing to dream of standing on top of the world, and quite another to actually get there. The moment I stood at the summit of Mount Kilimanjaro, on December 19th 2024, I felt like I had crossed an invisible line between who I was before and who I’d become after that climb. Uhuru Peak, the highest point in Africa, is often called the “Roof of Africa,” and in that moment, it felt like I had
So, what’s it been like for me as a Travelcounsellor during this Pandemic?
It has been almost a year since we have been living with the virus now and i have to say i have been through my worst and my best!
In March to May 2020 as a travel advisor/booker it was initially all about cancelling bookings and postponing holidays for my customers. Over the summer months as people began to gain more con
There has been so much interest this season on Christmas Markets, it has motivated me to write a blog. This should give you an overview of the most popular Christmas Markets in Europe. When I was studying in Switzerland, I took the opportunity to visit these markets and this is something that has stayed with me forever. I hope this will give you a little bit of an insight on each of the destinatio
If you’re planning a July getaway, here’s my pick of some top holiday destinations that you should definitely consider.
Canada
With a wealth of world-class attractions and sensational sights to discover, Canada has so much to offer whatever the season. However, perhaps the perfect time to visit is the summer months when this vast country is hot and lush.
Nature lovers will be in their element
I am passionate about the restorative benefits of all holidays, but a growth in wellness-break bookings this year has encouraged us to showcase some of our hotels and resorts boosting mind, body and soul through activities, meditation, outstanding spa treatments or simply offering the opportunity to get away from it all.
The Landings Resort & Spa by Elegant Hotels, Saint Lucia
The one-, two- an
Having lived in Nairobi, Kenya for most of my life, albeit just a stone throw away I had never been to Zanzibar. So, when Ray and I got married in Mombasa, Kenya we thought there was no better place to have our honeymoon than in Zanzibar and this decision we never ever regretted. We fell head-over-heels in love with this otherworldly island. The beaches are right up there with the best we had eve
Giraffe Centre Nairobi
The Giraffe Centre was founded in 1979 by Jock Leslie- Melville, a Kenya citizen of British decent. Jock and his wife began the giraffe Centre after discovering the Rothschild giraffe were drastically depleting in numbers.
The Giraffe Centre is the only wildlife sanctuary in the world within a capital city that enables you to come into very close contact with the world’s ta
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: