Based in Mirdif

Ramona Rusu

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

I have joined the Travel Counsellors family so I can have the possibility to do what I love every single day: travel through my clients and ensure that they receive the best possible service.

My customers are at the very center of what I do and I work hard to establish their trust. My service is unrivalled by any other travel company in the industry because I deliver consistently on my promise.

My promise is that you will have access to a highly experienced travel advisor to provide completely impartial and personalised advice and would be able to offer you the widest choice of holidays to any destination around the world. I will be available at a time to suit you and ready to communicate the way that best suits you. Contacting me is very easy as I have access to different mediums: phone, email, in person, social media or website. I will be your only point of contact throughout the entire experience and there will definitely be one thing that you will be able to notice through every interaction: I CARE. This is what makes my services exceptional and my customer's testimonial stand proof of that.

By using the Travel Counsellors latest technology I have full access to my office and your bookings wherever I am, whatever time of day, so I can assure you of a quick and efficient service as well.

No enquiry is too big or too small, from a hotel booking for one night or a flight to a complicated itinerary, including flights, transfers, hotel stays, rail tickets, car rentals, attraction visits etc. They will all be treated the same way and my promise will be delivered for every single one of them.

All this has helped me win the New Comer of the Year Award and to be nominated as the Best UAE Travel Counsellor in my first year.

I would be honoured if you choose to put your trust in me. I'm going to do my very best to make sure every single detail of your holiday is taken care of and the only thing you need to do is pack your bag, show up at the airport and have the greatest time of your life.

I look forward to hearing from you.



Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

A driving tour around Holland

25 September 2017

In August 2016 we have decided to spend a few weeks in Holland, doing a tour around the country by car and then crossing with the ferry to Texel Island to spend some time there. And what an amazing idea it was. Holland is not a very big country but it has so much to offer to families with kids. From all the countries that we have visited till now we found this to be the one offering the most facilities and activities for kids. We started our tour in Amsterdam, where we spend 2 nights in Holiday Inn Amsterdam Arena Towers, which was a great surprise. Generally in Europe Holiday Inn is a budget hotel but we did not feel that in Amsterdam. We were upgraded to an Executive Room which was very spacious, modern and has all the facilities we needed for our stay with the kids. Staff was really pleasant and breakfast was really good also. It was located 5 minutes walk from a train station with easy access by train to the city center (about 20 min). So, overall highly recommended as it offered really good value. Hotels in Amsterdam tend to be on the expensive side, especially if very centrally located. We did a 1 hour boat tour on the canals around Amsterdam (longer than that it would have been too much to handle for our kids) and then visited the Artis Royal Zoo which was absolutely amazing. Really big and offering a lot of animal species. We left Amsterdam to visit Volendam, the country's best-known fishing village with a very pretty harbor with great restaurants offering a variety of fish dishes and lots of souvenir shops, as well as a cheese factory. Unfortunately it was raining quite heavily so we only spend a few hours in the harbor. From there, we continue to Alkmaar, the city of cheese, that has so much more to offer. The famous cheese market was in full swing and it was overcrowded with tourists but we managed to take a sneak peak at their trading traditions. The city offers a few other museums also, like the Beer or Beatles Museum but we did not visit those as kids had no patience for such things. Instead we walked around the old city area which offer a lot of shopping opportunities, as well as nice terraces. We spent the night in an apartment in the city centre which was good because it was easy to access everything but a bit challenging as not much parking is available in the area. From Alkmaar, we continued north and did the crossing to Texel Island which ended up being the biggest surprise this country offered us. We spent a few nights in a private home but the island has many other opportunities for accommodation: a few B&Bs, private villas, hotels, camping. We rented bicycles with all the necessary equipment for the kids also and that was the best way to go around the island. The weather was not great, around 15-18 degrees only but that did not stop us from discovering the beauties of this island. The beach is quite big and there were amazing restaurants on the shore offering a variety of meals which included a lot of fish of course. All the restaurants we saw around the island offered a kids play area next to it, making it easy for us to sit on the terrace enjoying our meals and drinks while kids were playing close by. Lots of activities for the kids: learn how to make ice cream at a local farm (the most delicious ice cream I ever had), horse riding, go karting, learn how to make bread rolls, soap or candles and of course lots of water activities which we could not do many because of the weather not being at its best. Overall we thoroughly enjoying our stay there and we would go back if we would have the chance. We continued our adventure to Zaanse Schans to discover the famous wind mills. A beautiful little town offering authentic houses, windmills, a tinware factory, a cheese and dairy factory and other crafts. They have a few small museums, like the Museumwinkel (a grocery from the past, as they existed before the emergence of large supermarkets), the Bakkerijmuseum (Bakery Museum), the Museum Zaanse Tijd showing a collection of unique clocks, most of which still work, as well as a 20th-century chocolate factory. We spent one more night before our departure in Zaandam, close to Zaanse Schans in a budget hotel, Bastion Hotel. It was ok for a one night stop being very basic but with easy access to Amsterdam and the surrounding areas. The last day we decided to visit Europe's largest playground, Linnaeushof. The kids absolutely loved it. It's not an amusement park with long queues and roller coasters, it's a huge playground where kids can play for real on climbing areas, trampolines, slides, pedal boats etc. Different areas available for small kids also. Really entertaining and safe for the kids. We did not visit the north of the country on this occasion as we wanted to do it during the flowers season so we left that for another trip. Overall, we were very impressed with what Holland has to offer; people have been very nice everywhere we stopped and we thoroughly enjoyed their kids activities.

Maldives, the WOW destination

06 September 2017

I was lucky enough to have the opportunity to visit this piece of paradise twice in the last 5 years. First time was in 2011 at Jumeirah Vittaveli Resort and second time just recently at Shangri La's Villingili Resort. The main thing I can say about both experiences is WOW...If you love water, beach, sun and luxury there is no better place in the world that Maldives. The main difference between the two islands is their location and accessibility. Jumeirah Vittaveli is located close to Male and it takes 20 minutes by speed boat to be there, while Shangri La's Villingili Resort is located south of Male and you need 1 hour by internal flight and 10 minutes by speed boat to reach the resort. There is a seaplane option which is generally more expensive that can be schedule for you on arrival if during daylight or the Maldivian Airlines scheduled flight which have fixed timings. We landed early in the morning at 6.30am, we were welcomed by an employee from Shangri La and escorted to a lounge in the airport where we were able to have breakfast while we waited for the 11am flight. He took care of our luggage and did the check in for the flight, so we only had to go to board 10 minutes before departure. So, overall we reached the resort around 1pm, about 12 hours after leaving Dubai. While the arrival process has been very well handled and we were well taken care of, the time to reach the resort took away a bit from my overall experience. Once on the island, the welcoming is always amazing; we were greeted with a small flower bouquet and a coconut juice and escorted directly to the villa for check in. I stayed in a pool villa. The villa was very spacious, with a nice swimming pool overlooking the sea, outside shower area and a huge bath, a big terrace with a day bed and lounge chairs. It had everything one could need of. It was located on the side of the island which did not allow swimming due to the currents and had lots of vegetation around it. The island is very big compared to the Jumeirah one and it had a golf course on it, as well as a green jungle. It was nice to be able to go around the island on a bicycle and see different types of birds, as well as some quite big hanging bats, which could be a bit scary though if seen at night. The beach area is quite small but there was a big swimming pool close by as well so you could easily lay around the pool and go for a swim in the sea as well. Lots of water sports available and some of them free of charge (non-motorised). We did two excursions: snorkelling and dolphin watching which were really great. The guides were amazing, knew exactly where to go to get the best out of the trip. We saw amazing corals, fishes and huge turtles and of course lots of dolphins. The food was as well very good, we tried their breakfast buffet a few times, the food around the pool area, drinks at the M Lounge by the beach and dinner at Dr. Ali’s and Fashala. Everything was delicious, staff really nice and helpful and service of a very high standard. They have a spa as well on the island which is a peace of heaven. It is surrounded by lots of vegetation and water and includes treatment villas with private gardens as well as yoga studio that overlooks the sea. Absolutely breath taking. Other types of villas available on the island are the ones with direct access to the beach and the over water villas. Most of them accommodate up to 3 adults or 2 adults and 2 children but they did have a few as well for bigger families, with a separate bedroom. I have seen 2 kids areas, one for younger kids and one for older, with different activities to do by age and they organize daily trips around the island to discover different parts and learn something new. The morning of the departure, we had to leave very early so they organized a small breakfast for us at the departure lounge, while we were waiting for the boat. The trip back was very smooth also, with the staff assisting us all the way to the checking counter at the airport for the trip back to Dubai. Overall, it was a very pleasant experience which I would happily repeat. It is an expensive experience though, as Maldives is a costly destination. But highly recommended for both couples and families.

An unbelievable cruise, Grand Mediterranean, Princess Cruises

22 April 2014

I was always fascinated by cruise ships but in the same time I always had the feeling that they are for old people. I was researching an itinerary for our summer vacation in 2011, after our Hawaii trip and I came across a page with cruises. Of course, because of my fascination with cruise ships I immediately started looking more into this. After a bit of reading I convinced my husband that we should give it a try and see how it really is, and if we don't like it then we will never do it again. I am so grateful for having tried it. It was a great experience and it absolutely changed my perception that it is for old people. There are definitely some ships out there and some itineraries where you will not find many people below 50-60 years old but definitely this was not one of them. We boarded Ruby Princess in Venice, spending the first night there in the port. The ship was as impressive as I imagined that it would be. We had a balcony cabin on 14th floor, mid ship, close to the stairs and elevator. What else could we wish for? Great location and a very spacious cabin, with amazing views in every single port. There was not even one single moment that we felt bored on the ship. We sailed from Venice to Athens for 2 days without stopping and we did not even realize when we reached there. We had a welcome on board formal party which simply loved, great dinners, great shows and lots of entertainment both during the day and at night. There was something to do for everybody on the ship, starting from kids. We enjoyed the pools, the spa, the health club, health related classes, movies under the stars, dancing classes, zumba classes, games... We were on board for 12 nights, visited 8 different ports and enjoyed every single moment of it. The ship was generally in a port from 6-7am till 6-7pm so there was plenty of time to do a bus tour, or enjoy a wine and cheese escape in Tuscany. The only city that it was a struggle to visit was Rome, as the port is quite far from the city and there is too much to see for few hours. The food was unbelievable and there was sooooo much of it everywhere and anytime. There was a buffet restaurant with different selection every single day, the pizza and burger stations by the pool, the ice cream and sweets stations, the two main restaurants, that served a la carte with a different menu every night, the coffee shop and bars and the two signature restaurants: a steakhouse and an Italian restaurants. Food was free of charge everywhere except for the 2 signature restaurants that had a 20$ cover charge, but when you left that place you felt like you have eaten for 200$. Alcohol was not included, as well as soft drinks but they had some great packages to choose from for every single budget. I have put forward my deposit for the next cruise and I am so looking forward to try some of the new ships that were launched in 2013-2014, Regal Princess and Royal Princess. My next itineraries are Caribbean, Alaska and North Pole. A highly recommended experience but before deciding on it, you need to make sure you are on the right ship and on the right itinerary.

My favorite place, Hawaii

22 April 2014

I visited Oahu Island, Hawaii in December 2010 and it is till today the most memorable holiday because of the beauty of the island and the people I met. If you love nature, mountains, sea, forests, waterfalls, you name can find it all there. I don't think there is one thing that you cannot do in this place. We stayed on the North Shore in a rental house and we were able to watch wales from the balcony every single morning. The famous Pipeline beach was just a few minutes away and we had the chance to watch some amazing surfers on some huge waves. I could not believe that waves can become this big. The weather was lovely for what we wanted to do, as we did not go there to spend the days on the beach. Cool rains in the night, which made the air so fresh every single morning and partly clouded sky during the day, which helped with our exploration. The best way to explore the entire island is to rent a car and drive around stopping at each beautiful spot you can find. It can take you a few good days to see everything. The road with the mountain on one side and the sea on the other side is amazing. Two other experiences that we enjoyed a lot were the day spent at Kualoa Ranch and the afternoon spent at the Polynesian Cultural Centre. We did horse riding; ATM driving in the muddy forest, where Jurassic Park and Pearl Harbor were filmed; catamaran ride around the island; hula lessons; and watched lots of Polynesian shows. Of course we could not miss visiting the Pearl Harbor museum and learn about one of the most memorable moments in the history, as well as the famous Waikiki beach area. We experienced the Atlantis submarine, a great 1000ft parasailing, jet skiing, went on a whale watching cruise and climbed the Diamond Head Volcano Crater. The people that we met were absolutely unbelievable. They enjoy every single moment of their life. Most of their cars were trucks that had minimum one surf board on them and during lunch breaks you could see them dropping off their suits and enjoying some waves for an hours before returning to work. One of the things that was a struggle during our amazing time in Hawaii was the jet lag. We were wide awake at 4am and sleeping by 8pm. But that did not stop us from enjoying every single minute of our time there. I highly recommend Oahu despite the fact that it took us 32 hours to reach from Dubai. It is one of the most amazing places out there.

London, a city that needs no introduction

14 October 2014

London is one of my favorite cities in Europe. I have visited the city 3 times already and I will always find it as one of the best cities for a short break. I have been lucky enough to have great weather every time I was there which made a huge difference. What I enjoy the most about this city is that it is so lively and you can always do something that you have not done before. I am a big fun of live entertainment so West End is definitely one of my favorite parts of the city. I love as well their parks and of course the palaces. The hotels I stayed in are Premier Inn near London Bridge and Club Quarters at Trafalgar Square. Premier Inn was great from all points of view except the location, while Club Quarters had the greatest location but wasn't as good as I expected it to be (non smoking room that smelled horribly like cigarettes, very dark rooms, no safe in the room, etc). Overall it is an amazing city and I am looking forward to my next visit as there will be another one for sure

Madrid, an amazing city

14 October 2014

I have visited Madrid twice, the last time in June 2009. I loved every single moment spent in that city. My favorite thing was the food, the Flamenco show we have seen and of course the cava sangria. The Opera House is fantastic as well. We stayed on Gran Via (their most central location) at a very nice boutique hotel from the Vincci chain; great location to be able to visit everything and close to lots of entertainment areas, restaurants, bars and shopping. We visited as well El Parque de Attracciones de Madrid, one of their oldest amusement parks which surprised us quite a lot with some amazing rides. Overall it was a great experience and I would love to go back one day.

My customer stories

Sent by Malik Larak

Ramona is a fully dedicated and totally reliable person with a great customer focus

Sent by Sara Oueiss

Ramona was very patient and understanding while planning our family vacation. She was very helpful and accommodating and it was a pleasure dealing directly with her. Thank you

Sent by Anita D'Costa

Ramona went out of her way to assist me this time. Although she was handling her own personal emergency, she took the time to get me the reservations as my situation required immediate attention. Thank you Ramona.

Sent by Asha Koshy

The Service was superb, the guidance Ramona provided supported a lot for us in a new place.

Sent by Muna AlMarzooqi

Ramona is amazing and very helpful

Sent by Catalin Ababei

Ramona was very helpful for all the requests we had and always there to help if you need anything

Sent by Rajiv Mehra

Excellent service, very responsive and highly efficient

Sent by Silvia Dinu

Ramona was very helpful and very quick to respond to my questions.

Sent by Yunus Afsar

Without any iota of hesitation, Ramona is going to be recommended to all my connections if they require a TC. Suggestions on travel options, queries and requirements all answered in a jiffy with full clarity. Family an I are extremely happy and feel safe on our international travels when supported by Ramona. Kudos and all the best.

Sent by Brian Sevsek

Ramona is excellent. She works very quickly and gets back to you almost immediately on all inquiries and with detailed responses to make decisions very easy.

Sent by Loris Cucaz

Ramona is simply the best travel agent we ever had. Extremely professional and courteous, she's able to accommodate any request and always find the best solution for the customer's needs. If you want THE TOP, Ramona is the right choice !

Sent by Faustine Levassor

Efficient, nice, flexible

Sent by David Ward

Always the best and most professional service...

Sent by Dwarika Bhatt

Ramona was very helpful and professional in assisting us with many options

Sent by Jennifer Kasirsky

Ramona is phenomenal- she is attentive to my travel needs and attention to detail. She responds quickly to my queries and has great suggestions!! It is a pleasure to work with her!


Ramona is simply the BEST, always very thorough, attention to detail, quick to respond and hugely professional… Great Service… Many Thanks, D…


Ramona is always so helpful and takes the stress out of booking any trip. She does her utmost to deliver what you want every time.

Sent by Elizabeth Foster

Ramona has been so organised and so helpful!

Sent by Angela Ward

Ramona is always so helpful and informative - always available and on hand to provide guidance and support and provides ongoing support. We always book our travel via her and have recommended her to lots of people.

Sent by Barry Greenberg

We just had another great experience with Travel Counsellors. Ramona Rusu is wonderful, attentive, and provides excellent support and service. Thank you, Ramona and Travel Counsellors.

Sent by Robert Burns

Ramona was great from the beginning paying close attention to our requirements and ensuring we got the best possible location for our honeymoon. I am extremely happy with her professionalism and would highly recommend her. Thanks Ramona for your outstanding service.

Sent by Jean Candiotte

Ramona! Thank you so much - thanks for making this birthday so very special. It is so appreciated! It was really wonderful and a very fun way to spend my birthday. And the hotel is lovely. Thank you again for the birthday treats!

Sent by Brenda Roth

So far Ramona has been great and flexible and responsive.

Sent by Martin Mayerchak

Thanks for the wonderful service and support!

Sent by Kyle Stelma

Great experience with Ramona!

Sent by Jennifer Kasirsky

I cannot speak highly enough about Ramona Rusu. Ramona has been planning trips for me for years! She’s gotten me solo traveling thru Rwanda and Kenya, diving in Mauritius, booked a European trip including all the trains for my husband traveling with 2 school aged kids(she was so great she didn’t actually book the trains because she told us it would be very costly so she provided all the timings so he could get the trains himself), booked a trip with elderly parents to Myanmar and when we were in a boating accident where my elderly dad was injured, she got us out of country ASAP. She is always available via WhatsApp and will go out of her way for me!!!

Sent by Britt Clausson

Everything during the holidays was grand. Thanks for everything. As always you’re a star.

Sent by Dwarika Bhatt

Ramona was really amazing in terms of organising all the details we required.

Sent by Britt Clausson

Ramona is great. 3rd time she's booked a trip for me and family or friends and it's always been great.

Sent by Elaine Joan Kasirsky

Very helpful in making the arrangements

Sent by Elizabeth Foster

Very efficient and friendly service!

Sent by Maud Monteau

Excellent reactivity to our request, questions and perfect answers provided to all our queries and requests by our counsellor Ramona.

Sent by Narmin Issa

I love working with Ramona she is fast efficient and give me the best trip ideas

Sent by Firas Temraz

Service is excellent , this is not the first time I use this service and won't be the last

Sent by Sunehri Malik

Ramona was very helpful with creating our honeymoon plan for Bali. She helped us consider all our options and recommended where to go and what we could do! We are really looking forward to our trip :)

Sent by David Nicholls

Just a short note to say that the travel experience has been incredible as a direct result of the professional & diligent service we are receiving in-country. Your local representatives have been outstanding, thank you.

Sent by Leyla Freeman - Thomas

I just wanted to let you know how fantastic Ramona was, we had endless changes that we wanted and she remained patient and helpful throughout. She also worked extremely long hours and at weekends to make the perfect trip all come together for us. She even took the time to message us today to ensure we had everything and to wish us a safe trip. We are extremely grateful to her and would happily write a recommendation

Sent by Bitte Clausson

We had an amazing trip thanks and appreciate your input greatly. Thank you so much. I will get back to you next time I go somewhere I need help.

Sent by Maria Craven

Great, speedy service. Perfect accommodation and flights I hadn’t managed to find on my own. I would definitely recommend Ramona.

Sent by Narmin Issa

I love dealing with Ramona: easy, convenient and no hassle and she is available 24/7 if needed.

Sent by Amal Upadhyay

I have already recommended Ramona as a Travel Counsellor to several of my friends as she has always been very helpful. Thank you

Sent by Catalin Ababei

She has always given us the best hotels for our budget, she has always taken into consideration all our needs and wishes! Very professional!!

Sent by Narmin Issa

I would like to thank you for all the amazing trips you have planned for my family. From Kenya, Maldives, Egypt and Greece all went so great and smooth thanks to your professionalism and efficiency. Now I don’t have to worry about spending hours to plan our trips, I just tell you that we want to take a vacation; and the best part that you are always available day and night regardless of the time zone. You always suggest the best accommodation for my family. Again I would like to take this opportunity to thank you for your help, support and hard work. I look forward to working with you again

Sent by Orlando Vidal

I have been Ramona's customer for a while now and to sum it up I would just say that I think the world of her. She has been very supportive with any type of requests I had and always ready to assist when needed, before, during or after the trips. I will always recommend her and I hope we can always work together in the future.

Sent by Jennifer Kasirsky

I have used Ramona's services for many years now and she always does outstanding work. She is accommodating, responds immediately and very creative in her approach to travel. She always finds me superb accommodations and tour guides. She is a true professional and I recommend her to all my friends and family!!

Sent by Kristina Khusseyn

Ramona was very helpful and friendly. The list of activities for Bali was amazing.

Sent by Anwar Shaikh

Ramona has been amazing, always quick to respond and always in touch offering best advise.

Sent by Maryam Essa

We had a great experience booking our honeymoon with Ramona. She was very helpful, patient and responsive to all our requirements. Thank you, we truly appreciate it!

Sent by Samir Gupta

Excellent prompt service with great suggestions and proactive advise. I am very satisfied.

Sent by Rhodora Benedicto

Ramona is very helpful and with the travel arrangements she has done for our honeymoon, I would say it looks very organized and we are looking forward to our trip few months from now! Thank you for making all the necessary arrangements. xx

Sent by Aziza Razakberdieva

It was a pleasure dealing with Ramona, she's been very supportive, quick and has a great attitude! I'll recommend her to my friends and family.

Sent by Mona Gawish

Ramona is professional and gets engaged in all the customers' little details. Already did a couple of recommendations. Thank you

Sent by Thomas Rebollini

Ramona was very flexible and professional in her consultations. She got us an amazing last minute package and made sure all details were taken care of. She is always available to answer questions during the honeymoon which really adds value to the top class service she provides. Thank you Ramona!!

Sent by Jennifer Kasirsky

Ramona just arranged a fantastic trip for me to Kenya and Rwanda to see the migrations and mountain gorillas- it was amazing!!! When one of the hotels mishandled my reservation Ramona was immediately available and trouble shooting for me then and there. She is thoroughly professional and really cares about her clients- she has made travel so easy and so fun!! I highly recommend her!! Thanks Ramona!!!


Ramona is brilliant! She takes the time to listen, to plan and to discuss all options before allowing you to choose the one that is best for you.

Sent by Karim Farghaly

Ramona was very helpful and kind. She catered to all of our needs during the preparation of our honeymoon and her communication was very fluent. Looking forward to a successful trip to complete this great experience!

Sent by Alina Tabanescu

Ramona Rusu is always the best. We never meet somebody like her, in any agency. She always finds for us perfect trip.

Sent by Tiberiu Iacomi

Ramona is extremely patient, supportive and solutions-oriented.

Sent by Ralph Fernandes

Ramona was detailed in our travel arrangements; made the holiday really fun

Sent by Irene Todd

Please can I thank you for your very kind birthday wishes and also for organizing the fabulous birthday trip with my lovely family. We had the most amazing holiday and will remember it forever. Your very generous contribution of cake and wine was enjoyed by all so a big thank you again.


I wanted to say a big thank you from Sam and myself for organizing a very memorable trip for us! Thank you so much for your hard work. Our room was lovely and we enjoyed a beautiful view from our room of the New Year's Eve fireworks thanks to you organizing the marina bay suite! We would definitely recommend and consult you on our future trips :)


Ramona is great! I would recommend her to friends and family and for sure we will be contacting her for future trips :)

Sent by Sam Syed

Amazing personal touch. Ramona has been swift in responses, quick to find amendments and successful in reaching every demand perfectly. I would recommend Ramona to anyone seeking a holiday and who wants to eliminate the stress, whist obtaining unrivalled results.

Sent by Mymoena Agherdien

Very professional, friendly and helpful. Would definitely recommend her to my family and friends.

Sent by Gabriel Radulescu

Without even meeting Ramona in person, she was very prompt and helpful with my request. Besides the fact she gave me a good rate for my flights, she was also fast despite the fact she was not in Dubai. I really have to say I was truly impressed with Ramona. Keep up the good and professional work and keep adding value in people life.

Sent by Basma Essa

Ramona is great! She is very patient, attentive and eager to help. We are looking forward to experiencing what she has planned for us.

Sent by John Watkinson

Ramona was amazing. I gave her a ridiculous timeframe and a tight budget and she was able to deliver a perfect solution in no time at all. We loved our stay at the hotel she arranged and look forward to using her brilliant services on more occasions.

Sent by Elsa Roodt

If you had 11 I would have selected that! You are a star Ramona. Thank you xx

Sent by Mergie Agbayani

Very helpful and dedicated. I can feel her passion towards every itinerary that she's offering.

Sent by Aya Darwiche

I want to thank you for your continuous assistance and for your impeccable service. You made our trip happen in a super smooth and easy way, hoping to build a strong relationship with you for all our upcoming trips.

Sent by AbdelRahman ElFayoumy

Ramona is very talented and has an excellent way in treating her customers

Sent by Catherine Bentley

In January of 2015 my husband and I decided to arrange a skiing holiday . We were planning to travel in March 2015, along with a friend of ours. My husband is a really keen skier and had been trying to persuade me to try a skiing holiday for 10 years. For this reason, he was concerned that we should choose the right location and that I would be “sold” on skiing forever. Ramona spent a lot of time researching appropriate flights, resorts and hotels. She also arranged first class car and equipment hire and the ski lesson program with excellent instructors. We were having such a wonderful time that we decided to postpone our return and again Ramona was amazing in terms of taking care of the arrangements, whist we continued practicing parallel turns! The result – my husband achieved his goal as I can’t wait to go skiing again and for sure we will be asking for Ramona’s expert assistance in creating another truly memorable experience. Thank you, Ramona.

Sent by Firas Temraz

All I can say is that I had the most prompt professional friendly service from a travel counselor ever.

Sent by Ahmed Khalil

I would like to express my sincere appreciation to your outstanding, never seen before dedication and top notch level of service year around. It’s very obvious that you love what you do and it shows in how professional and genuine you are. Looking forward to arrange something with your help soon.

Sent by Angela Ward

Ramona has been a great service provider and I have recommended her to some of my friends already


Ramona was of great help to me, all my questions were answered in time, all my requests were fulfilled, adding to that she was always available to attend my phone calls and reply to my emails. Great service over all. Thank you.

Sent by Alisha Haque

Ramona was amazing with me and my boyfriend in helping us with making a decision for our holiday. It is my first holiday alone and was stressed about all of the planning that had to go into my first holiday for 2 people. We didn't have a budget (not a big one that is) and my partner has already traveled to quite a few places which left us with very few options to enjoy beach and sunshine. My boyfriend has already recommended Ramona to his co-workers and I am already planning my next holiday. We cannot wait to experience Bali and the options that Ramona from Travel Counsellors has provided us. Thank you very much :)

Sent by Shawqi Sajwani

Ramona is a great person, always very supportive and conscious of the need of clients

Sent by Michel Hajj

It brings me a great joy knowing that you are into humanitarian support. Your services couldn’t get better than this, and I am thankful that I have dealt with you. So proud of you, keep on the fantastic work!

Sent by Ramy Awad

This is the first time I book via a travel agent (Ramona Rusu) and definitely won't be my last! Ramona is very professional and quick in responding and giving multiple options based on my specific needs. She arranged all my wedding plan (tickets and accommodation for 13 people) and specifically catered to each individual's schedule. I will definitely recommend her to my friends and family. Actually I already did!

Sent by Samim Syed

After a last minute decision, I decided to get away from the chaos of Dubai Valentine's week end and trade it or the peaceful mountain range of Oman - in particular trekking Jebel Shams, the highest peak in Arabia. I contacted Ramona to help me plan the unplannable since there was only a few days until the actual trip. Piece of cake for Ramona! I don't think I have ever had such an organized trip. Everything was organized - flights, pick up car, weather forecast, the resort, maps of neighboring mountains with trekking routes and a peace of mind. It's no coincidence that I had an amazing, most memorable experience. I will certainly be using Ramona again and I would highly recommend her to anyone who is seeking an awesome, well planned holiday. Thank you!

Sent by Maher Darwish

It was a real pleasure to deal with Ramona. Very personal, easy, and I have to say that she has a strong tolerance level to handle 100s of questions and changes with a smile. So I already recommended Ramona to all people around me that are looking for a getaway or Honeymoon. Thanks Ramona

Sent by Ben Goodman

I would like to thank Ramona Rusu for her amazing service in my most recent holiday. I have recently travelled to Paris, a holiday in which I got engaged to my now fiancé. As you could imagine, my stress levels were already high for many reasons. I asked Ramona for help with the stay in Paris, I have already been to France on numerous occasions but never to the capital. Ramona and the support of her team was fantastic. She organized the room based on a few questions about what I like and like to do and of course my budget. The room I had was located perfectly and was within short reach of everything I like to do. What’s more is that she’d thought of everything I could do in Paris to make my stay more interesting. I took her up on most of her suggestions, which included tours, a guided tour of the Eiffel Tower, the Moulin Rouge, and more including queue jumping. Every trip was thoughtfully organized and really showed Ramona’s competence and experience in the travel market. She even managed to organize the return of a bag that I had left in my room. I will, of course, continue to use Ramona services and I will without doubt recommend Ramona and her team to anybody that I know will be travelling in the future

Sent by Jihane El Fadl

The best travel agent I have ever dealt with!

Sent by Mehdi el Fadl

Ramona is not only very professional, she is very nice. It was a real pleasure dealing with her.

Sent by Ben Goodman

Absolutely fantastic and personal service! Fantastic knowledge of the chosen location including hotel and attractions. Thoroughly great advice on all counts!!!

Sent by Sebastian Puiu

A very special girl, a very refined specialist, very careful with details. Very pleased to have such a Travel Counsellor!

Sent by Nourah Abdulla

I would recommend Travel Counsellor Ramona to anyone who is planning for a vacation, especially for a first time solo traveler. She covers everything you need (even train tickets if you're traveling by train!) & makes sure you are satisfied with her recommendation based on your interest. She made everything easy & is very efficient in delivering the necessary documents. Thank you for making my first trip less worrisome & more exciting!

Sent by Zena Habi

After searching for long hours on line, I have contacted Ramona to do a booking for our trip to Turkey. Ramona replied on the spot and accommodated all our requirements, even when we changed the dates and asked questions after office hours. She also passed by to pick up a document she required for booking. We were impressed with the rates we got, considering that I usually do the booking online myself and I always was under the impression that booking through a travel agent would be very expensive. Ramona proved me to be wrong. I recommend using Ramona's services whenever you consider traveling; she is professional, well organized and pays attention to details.

Sent by Josephine Sanchez

Thank you Ramona for offering better options and solutions to my friend flying from Manila to Dubai. I must admit that my experience with the travel agencies in Dubai were not pleasant. The consistent challenge was the speed of their response and value for money. I am amazingly surprised by the way you responded to my request. The 3 things I must highlight are your SPEED of action, the CHOICE of carriers and the ECONOMIC fares. I feel fortunate to have a professional travel consultant who is now a personal friend. Keep up the good work Ramona, my experience is the best reason for me to recommend your services. Wishing you and your excellent team all the best!

Sent by Orlando Vidal

Ramona has been amazing and a real pleasure to work with.

Sent by Benjamin Brodrick

The service was fantastic, very fast and easy! Thank you

Sent by Sorin Zoia

I already recommended Ramona for her promptness and professionalism.

Sent by Ana Maria Hartan

Ramona has been extremely helpful and we appreciate all the help provided! We have already recommended Ramona to some friends who want to visit Dubai! Many thanks for all the assistance and support! Ana & Andrei

Sent by Waleed Shaaban

I would like to thank Ramona very much for her efforts, support and follow up. We are really appreciating her professional co-ordination for our trip and we are looking forward to dealing with her in our next trip.

Sent by Jihane el Fadl

For such a small booking, Ramona was very attentive and helpful. She took time, to follow up on my stay and arranged my early check in as requested.

Sent by Andrew Wilkinson

Great service.....made the whole process easy. I have already recommended Ramona to a good friend of mine looking to book a vacation later in the year.

Sent by Ciprian Puiu

Dubai is a great destination. We had great expectations about everything and everything raised above our expectations: city, hotel, trips, food, services, people... Special thanks to Ramona for all support and help. Very nice girl and trustful company... and last but not least "personal" services. This was the first time when I used Travel Counsellors' services but I would definitely recommend them to other customers. For me this was a new concept in tourism business but I find this "personal" help very comfortable. Congrats and keep up the good work. Sincerely, Ciprian Puiu & Family

Sent by Michel Hajj

Ramona Rusu is not only professional and helpful but also very friendly which is more than overwhelming. I already recommended Ramona's services to more then 3 friends of mine. I found her service to be super and would like to have her as my travel counsellor for the far future.

Sent by Koshy Thomas

The one thing about Ramona that makes her stand tall compared to other holiday planners is that she goes the "extra mile" to keep her clients happy and that is what encouraged us to go ahead with our holiday plans without any hesitation! My earlier experience with travel agents has been very bitter where I have observed that once they receive their payment, they tend to make themselves unavailable should we have any queries. But not so with Ramona - with her charming disposure she was and is always ready to attend to our calls, emails and sms's whatever may be the time of the day! I would never hesitate to recommend Ramona to my colleagues and friends - in fact the process has already commenced!

Sent by Mariana Marcu

I sincerely recommend Mrs. Ramona Rusu as a great opportunity to have a very nice vacation without surprises but with big satisfaction!!!

Sent by Shawqi Sajwani

I have used the services of Travel Counsellors on a number of occasions. The services they provide are specialized to the needs of clients and far superior to what I have experienced with other travel agents. You have to try them to feel the difference.

Sent by Mohamad Gholoom

This was my first time planning my trip through a travel agency; I was not expecting such excellent service which I got from Ramona, she was very efficient and professional. She was keeping me updated with all info and details of my trip. I was having an easy access to reach her any time I wanted. Thank you very much for your great service

Sent by Karim Hosny

I was searching for 15 or 16, because 10 is no sufficient enough for the level of service and satisfaction I have received from Ramona. She is the first agent I met who searched for high quality and in the same time reasonable price for the customer, not offering only expensive options. Also, she made sure that I received all the information on time and even before time. I would always recommend Travel Counsellors to everyone I know, and will always book my trips through Travel Counsellors, because of her. Thanks a lot.

Sent by Priscilla Sum

My partner and I came to UAE for the first time. We heard that Dubai was only about shopping and did not really know how to spend a good time in Dubai. We met Ramona and she gave us some valuables ideas of trips: Desert Safari, Ferrari World... Ramona is a good listener and understood clearly our interests. She tailored our whole trip and we enjoyed every minute of it! We encountered some issues with our credit card but Ramona remained patient and helped us sort everything out. We would highly recommend Ramona for her professionalism!