Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,500 caring travel professionals.
With 1,500 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1500 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Carolina De Souza
Lisbon, 12 May 2019
I have been dealing with Ksenia and I couldn't recommend her more. Very professional and always attentive to details, my last 2 trips abroad were organized by her and I am already planning my next one. She deserves 5 stars in everything!
Sent in by Lorette Grobler
Ruwais, 03 May 2019
Nothing was ever too difficult or impossible for Donal to handle.
Sent in by Ebrahim P
JHB, ZA, 06 May 2019
Naeem Patelia was as always brilliant-highly recommended
Sent in by A Nasr
Dubai, UAE , 05 May 2019
Jamie was so friendly and helpful. She made it easy on us to go vacation. She also went extra mile to help us with a visa question. I will be sure to contact her soon for my next trip. Thank you Jamie!
Sent in by Carol Meade
Dubai, 15 May 2019
Lisa was very obliging and helpful during the process, and did everything she could to ensure our happiness with our trip.
Sent in by Julia Clemo
Poole, Dorset, 07 May 2019
Hazel was fantastically helpful in all aspects of our holiday. Her insight into the local area really allowed us to experience so much more than we anticipated and her friendly and calm manner made us feel in safe hands.
Sent in by Jake Sloane
Australia, 13 May 2019
It was a really refreshing experience to book through Lindsay and the Travel Counsellor service. She was extremely helpful, quick to respond and made some excellent suggestions. We loved the hotel we stayed at and I’d have no hesitation in using her again. Thank you so much!
Sent in by S Singh
Al Ain, UAE, 06 May 2019
The travel agent was amazing. I will give him a hundred percent. He was very helpful. He provided me with the best accommodation. He sent us the location. I will surely use Naeem again n i have given his number to friends.
Sent in by Arlene .
Reading, 07 May 2019
Hazel understood our travel and accommodation needs in every respect and found us the perfect place for our stay! Thank you Hazel!
Sent in by Wasem Hanna
dubai, 07 May 2019
It was a great Experience Lucy. I will recommend your company to my friends.
Sent in by Andrea Owen
Dubai, 13 May 2019
Lindsay was excellent! She found us a great deal and was super quick at replying to emails. Thanks Lindsay :)
Sent in by Tania Schwartz Von Megyesi
Dubai, 15 May 2019
Went above and beyond to sort out our holiday
Sent in by Shenouda Azzez
Sharjah, 08 May 2019
Lucy is a very good person, very honest, very cooperative and interested in all the details and accomplishes her work to the fullest
Sent in by Alana Norman
Dubai, 28 April 2019
Couldn’t recommend more. Lisa sorted a group of us heading away for our holiday all to different destinations very efficient and hassle free.
Sent in by Serena Shaw
Hertfordshire, 06 May 2019
So straightforward, we will not hesitate to use Lisa again and recommend her services.
Sent in by Vikas Malhotra
DELHI, 28 April 2019
We had contacted Neelima to help us plan our honeymoon on a very short notice and in no time she came up with the detailed plan and itinerary to help us plan our trip without any hassle. Also, she was constantly in touch with us to help us for our visa application by preparing all the documentations and checklist to make sure we don't forget any necessary document. After all the bookings were done including the flight tickets, we had to reschedule our trip due to our leave plan but Neelima took care of that as well without any issue and planned the complete itinerary again in no time. And finally all the stays and flights booked, were very well planned taking in consideration our time and budget constraints. So, all in all it was a very well planned and the most memorable trip for us, the way honeymoons are meant to be. Our sincere thanks again to you Neelima. We really appreciate all your efforts. Vikas & Sakshi
Sent in by Helen .
Dubai, 01 May 2019
I had no idea where to start with planning a holiday to Vietnam, so I was delighted when Nicola proposed Hanoi (direct flight from Dubai with Emirates) and Halong Bay for a five night trip. She researched hotels and proposed a safe, beautifully appointed property in the heart of Hanoi's old town. She also arranged for the hotel to send a driver - we discovered how important it was to book ahead to avoid some of the scam-driven hostels you might be presented with at the airport! Nicola also booked us a two night/three day cruise around Halong Bay, in the North of Vietnam. Once again, all arrangements were perfectly taken care of including the transfer and we had a wonderful time, looked after by all the staff on board. I had mentioned to Nicola that I might like to run in Hanoi and she even researched a couple of fascinating running routes around Hanoi to give us a flavour of the city from a totally different perspective. This is just one example of the care and attention to detail that Nicola took in planning our Vietnam adventure, and which made it run so smoothly, freeing up our time to enjoy and absorb the fascinating culture, shopping and entertainment on offer. Nicola really added value to the trip, there's no way we'd have had such a relaxing, fun time without all her prior planning. I wouldn't hesitate to recommend her as your Travel Counsellor.
Sent in by Zhanna Khamitova
Dubai, 28 April 2019
Dear Ksenia, I would like to thank you for the wonderful vacation in Phuket, Thailand. I really do appreciate your professional support and caring. I will definitely recommend you to my friends and acquaintances. Good luck!
Sent in by Nancy Sorial
Dubai, 04 May 2019
Very friendly and professional
Sent in by Michael Allen
Dubai, UAE , 12 May 2019
Excellent professionalism with extensive knowledge and support
Sent in by Kate Galloway
Dubai, 13 May 2019
Lindsay was professional and provided us lots of options within our budget that we would no have thought about ourselves!