Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
With 1,900 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
We have more than 1900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Florian W
Switzerland, 13 December 2021
Working with Angela was just impeccable - I booked the trip with the family to Dubai on the same day - lets say less than 24 hours before departure and she made it happen. Angela gave very good recommendations, achieved great deals and is a very competent Lady. I can only recommend her. Thank you
Sent in by Kimberly Gamarro
Dubai, 14 December 2021
I would 100% recommend Lee as a Travel Counsellor to friends and family. The whole process of booking our holiday was so seamless! No stress of searching for hotels, for flights, etc. and all within our budget.
Sent in by Kunika Puri Viegas
Dubai, UAE, 05 December 2021
My husband surprised me and the kids by whisking us away to the Maldives to celebrate my golden 5-oh! Charlonne planned the most memorable experience for us taking care of every detail! The Lux Resorts at South Ari Atoll was the perfect recommendation - an unbelievable private water villa, stunning setting and impeccable service! I can go on about the spectacular sunrises and sunsets, the many hours of staring at the horizon, swimming in the ocean, experimenting with cocktails, the variety of top-class cuisines, some fun times snorkeling and vibey tunes being churned out by the resident dj... it's like dropping off the grid into paradise! Charlonne knows exactly what you want (actually need!) and then goes about making it happen seamlessly. Thank you again for creating magic and wish you all the best always. Best, Kunika
Sent in by Tanya Yatsenko
Dubai, 12 December 2021
We booked a trip with Ksenia to Maldives, Atmosphere Kanifushi, for 4 nights. The experience was fantastic, including service, hotel, transfer and food variety. I had to change my mind about the Maldives, because before that I didn’t consider it as an option to travel with kids. It was an all -inclusive plan and we couldn’t have wished for more. Some trips and all food and snacks were included in a price, which is very convenient with kids who are always hungry. The seaplane trip was another amazing experience. We enjoyed nature, bike rides, snorkeling and swimming. Highly recommend. It was a pleasure to work with Ksenia.
Sent in by Thomas Lyth
Dubai, 08 January 2022
I have known Ciara for many years and I know I can trust her completely. When she started her new business as a travel agent I didn't hesitate in using her services. We went to Uganda in 2021 for trekking mountain gorillas. Not an easy trip to organize. She found the perfect local agent that provided us with the best guide I have ever had. She also found the best places to go to and lodges to stay in that made the vacation memorable. If I had any problems I could contact her any time of the day and she was more than happy to assist. I can highly recommend Ciara Lees as your next travel agent.
Sent in by Chris Herbst
Dubai, 23 December 2021
Alison really try hard to find the best solution even while the notice is short and the hurdles are everywhere. She managed to arrange a perfect plan.
Sent in by Yosra Saleh
Jeddah, 03 January 2022
It was my first time booking a travel through a Travel Counsellor as I always booked my own trips. My experience was excellent with both planning and travelling, the thing I most appreciated about Angela's service was that she followed me every step of the way, provided advice on travel requirements during Covid-19 and continued checking in with me throughout the trip. I travel alone with a small child and never felt alone thanks to Angela...I will definitely be booking my future trips with Angela.
Sent in by Maria Badenhorst
Phuket, Thailand, 29 December 2021
Tanya has been amazing since day 1. She was quick to respond and worked around the clock since our trip was plan B and we didn’t have a lot of time to book everything. She goes out of her way to support with all your travel needs. I highly recommend her!
Sent in by Mariana Koch
Dubai, 03 January 2022
Varsha is such a pleasure to work with and always goes out of her way to ensure all our travel arrangements are perfect. She is pleasant and professional, easy to communicate with and always makes herself available to us. Her quotes and itineraries are clear, detailed and she always points out the fine print. Varsha takes the headache out of bookings for us and has been instrumental in our family making memories. I cannot recommend her enough! Thank you, Varsha xxx
Sent in by Elizabeth Foster
Herzogenaurach, Germany, 14 December 2021
Ramona has been so organised and so helpful!
Sent in by Conchita Fernandes
Dubai, 05 January 2022
I found Reena’s details on Facebook through somebody’s recommendation. She has been so helpful right from day one. We didn’t have to worry about anything about our trip to the Maldives in December 2021. The hotel recommendation was spot on. Kids loved the place. The food and the ambience of the hotel were amazing. Reena was always available to answer all our questions be it after working hours or at a weekend. I would highly recommend her for all your travels. Thank you, Reena
Sent in by Trudy Anne Rowe
Abu Dhabi, 26 December 2021
I wanted to extend a huge thanks for your organisation and arrangement of our travel plans to Turkey. It was our first overseas trip, since Covid - and I was nervous about all the details and the “what to dos”. Pandemic travelling is a risk and I needed to have the best advice and guidance for us. You surpassed this! You made the arrangements so seamlessly, were open to my feedback and needs and communicated effectively and efficiently. You answered my endless questions with a friendly response and clear communication. I never found that I couldn’t ask a question or that any question was not worthy. We organised the whole trip over Whatsapp which is incredible! I loved how you checked into our flights for us, organised for transfers, and checked in on us during the trip. You were always available and that is amazing. We decided to shorten our trip by 6 days, due to the threat of Omicron and unpredictableness of borders and closures and restrictions, and you made those changes seamlessly for us. I am truly grateful for that. We loved Turkey so much, created beautiful memories as a family and had incredible experiences and that is because you did an outstanding job, getting us there. I feel that I have gained a friend, not just a travel lady, as you are so friendly, approachable and professional all rolled into one. You were excited for us about our travels and adventures and I loved that. I have no hesitation to recommend you to our friends and family and even strangers as you are amazing. I will post a recommendation on social media, as people need to know about how awesome you are. We look forward to planning more travel, inshallah for 2022! Let’s go to Egypt, Vietnam, Cambodia and Laos! Fingers crossed. Many thanks, love, light and hugs, Trudy, Matt and Portia-Rose xx
Sent in by Dina Zane
Dubai, 06 December 2021
Andrea was extremely helpful in helping me book a fabulous lastminute escape to the maldives and so supportive and patient during the process! Would def recommend her to anyone looking for travel support.
Sent in by Janet Walker
Dubai, 23 December 2021
Alison makes it so very easy - in the way that's particularly unique. Like speaking to someone you've known for years and feel complete trust in and comfortable with and yet at the same time is on point and utterly professional, with everything done and dusted in a minimal amount of time. That, for me, is perfection. Thank you, Alison...
Sent in by Izabela S.
Dubai, 03 January 2022
Best personalized service in town! Always a quick response to all questions. Highly recommended!
Sent in by Sarah Bentley
Dubai, 23 December 2021
Working with Tanya has been a complete joy from start to finish. She came up with many ideas, perfectly matching my brief. She was always available to answer any questions that I had, always getting back to me very quickly. She is extremely knowledgeable on the venues she selected and the rules around regional Covid regulations. I really like that she messaged me the day before my trip to make sure I had everything prepared and ready and sent links for booking activities and restaurants ahead of time. I have worked with travel counsellors in the past, but I've never had such a positive experience as the one I've had with Tanya and will most certainly work with her again.
Sent in by Lindsay Margenau
Dubai, UAE, 28 December 2021
Our family reached out to Tanya with almost no notice to plan a week long getaway to Europe. We had heard that borders were reopening and wanted to explore options. Without any delay, Tanya figured out where we could travel to, based on local reopening dates, and coordinated a full package for our holiday. She took care of all the little details - adding beds for additional children in our rooms and calling the local suppliers to confirm different options. She didn`t stop providing options and advice as we worked to find just the right accommodation, flights, etc. In the end - her recommendations were spectacular. The trip far exceeded our expectations and we were so perfectly thrilled with everything. We will definitely want to work with her for future family vacations!
Sent in by Michelle Von Straate
Abu Dhabi, 30 December 2021
Dear Ceylan, Thank you so much for arranging our trip to Thailand. Everything was outstanding and smooth. You were very responsive throughout the process and even while we were there you were always in reach and ready to answer any questions we had. We really appreciate all your effort and could not have had such a relaxing time if it wasn't for your thoroughness. It felt like we only had to show up for our PCR tests and board the plane as everything was planned for us from tickets to round transfers and accommodation! Amazing service, thank you! I hope to work with you again in the future and I will recommend you to anyone planning a trip anywhere! Have a lovely evening. Michelle von Straate
Sent in by Katherine Murray
Dubai, 23 December 2021
Alison was incredibly helpful and accommodating. Couldn’t recommend her more highly.
Sent in by E Egan
Kildare, 08 January 2022
The most stress-free way to book a holiday, Agnes was very helpful, professional and experienced. She ensured we were able to book exactly what we wanted within our budget, I will definitely be using Agnes’s services again for our next break.
Sent in by Challirikkal Thomas Volkmar
Dubai, 13 December 2021
Our trip to Georgia was absolutely out of this world ! We loved every minute of it. Thank you so much for being with us through out the process & even during the trip. Everything from the stays , tours to the winery was brilliant ! One thing i would highlight is our experience at Lapota Lake Resort ! If i have to sum it up in one sentence i would say ' You were absolutely right !' We loved the experience there; it was truly a break we deserved ! Again, thank you so much for organizing this for us !!