22 March 2020
I hope you, along with your friends, family and loved ones, are keeping safe and well at this difficult time.
I wanted to personally get in touch to let you know what we’re doing here at Travel Counsellors to keep our people and our travellers safe, and to thank you for your continued support.
At this moment our focus on caring for people, their welfare and safety, has never felt more important. We have been diligently following the latest travel advice from the Foreign and Commonwealth Office, as well as supporting our customers, Travel Counsellors and colleagues to take the necessary steps to take care of themselves.
As the situation continues to evolve, we’re doing everything we can to ensure your travel safety, look after every element of your booking, and provide as much flexibility to you as possible. Here are some of the key steps we’ve taken:
Despite uncertain times one thing will always remain constant - we are here for you. Your Travel Counsellor is continuing to run their corporate and leisure travel business wherever it’s secure to do so, working flexibly to be there for you whenever you need them.
Naturally you may have concerns about making new travel plans at this time. Please do not hesitate to get in touch with your dedicated Travel Counsellor for any help or advice you need. This is the time to lean on experienced, trusted travel experts who will always go the extra mile for you, no matter the time zone or where you are in the world.
I’d like to take this opportunity to thank you for your continued support.
Please do take care good care of yourselves, and each other.