Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
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With 1,900 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
We have more than 1900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Jamie Grimshaw
Dubai, 06 January 2021
Hi Alison, Thank you for arranging our trip to Ozen in the Maldives. I've been to a few islands in the Maldives but this was one of the best. The food was excellent and we were there for 7 nights and we had something different every single night. This was one of the most personal resorts which I have been to as you have a private butler who is always helping you with anything via WhatsApp. You also have the same person cleaning your room each day so they become friends during your stay. It was super clean and all of the staff were really friendly and helpful. They do a couple of excursions also, one of which was out to see the dolphins and we were lucky enough to see them. We got so close to them they were almost touching our feet! It was a brilliant trip and we would recommend it to others. Thanks again!
Sent in by Annabelle Wilson
Dubai , 27 December 2020
From start to finish, Angela was always on hand to help with our booking to the Maldives. We had no clue where to begin with resorts, so she sent us all the options within our budget and we were so happy with the one we chose. She was so helpful with booking the travel insurance for us, and reminding us to complete all the necessary forms for travel - which we would never have known about. Angela also reminded me that my son's passport is due for renewal - where would i be without her?! Would highly recommend Angela for any travel bookings. She made our lives so much easier - especially with travel rules constantly changing. She is on top of it all. Thank you Angela!!
Sent in by Ayesha Ali
Dubai , 28 October 2020
Thank you Angela for arranging an awesome staycation for our family.. it was a fantastic experience with you,got a great deal,the check in was smooth,got the interconnecting rooms as requested. So,overall it was just superb!
Sent in by Leon Wright
Dubai, 22 November 2020
Jo was excellent, very attentive and was able to answer all of my queries. Jo's approach is very friendly and automatically had my trust, I could tell that her advice was always honest & transparent. Will be using Jo's services again for sure! Thank you.
Sent in by Cliodhna Lafferty
Dubai, 27 December 2020
Just wanted to say thanks to Andrea for organising a great trip for us. The resort was exactly what we wanted and we absolutely loved having the water villa - a must when staying in the Maldives if you ask me! The food was lovely and catered for lots of different cuisines and tastes and the cocktails in the bar were delicious! All the staff were very friendly. Thanks a million!
Sent in by Nieves Wonacott
Dubai, 15 December 2020
Dear Petra, our sincere thanks for having organized this trip. We have no words to express how much we enjoyed it. You expertly guided us along each step of the way to make sure we got there and found the place for us that was perfect for us. We truly appreciate your professionalism.
Sent in by Dana Al Haroun
Dubai, 17 November 2020
An unforgettable family getaway! Thank you Asrin so much for sorting us out with our fantastic stay at the JA Palm resort! We absolutely loved everything! Your personal touches with making our family needs were met mean the world to us! JA was wonderful, we loved the food (top class) the beaches, the expansive lawns to run and play, and the charming landscapes with peacocks everywhere! You’re a star!
Sent in by Mohamed Abdel Halim
Dubai , 30 October 2020
My family and I would like to mention that Mr. Fawad was fantastic, very professional and helpful and made our stay a lot more pleasant with him assistance at all times.(Amazing man)
Sent in by Angel Jeremy
Dubai, 25 November 2020
I have just booked a staycation and I was very happy and satisfied with Munira's prompt service and knowledge of the travel market. She was patience and attentive to my fussy requests and budget; and ultimately provided me with a tailored and cost-effective offer. I highly recommend Munira as your personal advisor for your next journey!
Sent in by Peter Newman
Nottingham / Dubai / Cavite, 17 December 2020
Angela was so quick to help me with my travel neds during the trying times of COVID. Angela was very supportive and professional in helping me to get travel insurance.
Sent in by Jillian Clegg
Dubai, 14 December 2020
Varsha is such an organized, efficient and client focused professional. I have had the opportunity to have Varsha plan multiple trips for my fiancé and I and they all exceeded our expectations. She was very time efficient by providing us a variety of options. Patient when I had hundreds of questions. Knowledgeable and detailed which was put my indecisiveness at ease. Varsha makes travel easy and ensures everything is taken care of.
Sent in by A D I T I B A J A J
Dubai , 19 December 2020
Varsha was so helpful and guided us throughout, for booking a great staycation with our friends. Thank you so much for being patient and accommodating all our request.
Sent in by Elie Rahal
Dubai, 04 November 2020
Amazing Service, used multiple times, easy and everything was as expected and better! Great choice of hotels.
Sent in by Khurram Iftkhar
Dubai, 15 November 2020
I cant thank begin to thank Fawad in words as no words I write here can do justice to how he understands and goes to any extent to give a service which is over and beyond anything I have ever seen. Fawad helped me organize my sisters wedding and was there from day 1 being patient working late nights, helping with the menu, planning the event, the co-ordination with the staff, I mean there was nothing he could not make happen. He is professional, timely, understanding, trustable and an absolute gentleman. I hope to work with you again soon. This msg is from the whole family....THANK YOU
Sent in by Fatih Ayvaz
Dubai, 01 November 2020
Booking experience for the long weekend was super easy, hassle and trouble free. Guidance and instructions were all communicated clearly when we decided on the property. We are glad that we followed Fawad's advise for the staycation and used his service for booking too. He was also very responsive when we had experienced some issue with check-in and helped for quick resolution. Looking forward to contacting him again for our next stays.
Sent in by Naziha Naitali
Dubai, 12 January 2021
Basel is just awesome, he is really on top on everything. He is very competent, quick in responding to questions or concerns. I highly recommend him to friends or others.Thanks Basel !
Sent in by Adam Lyle
Harrogate U.K. , 16 December 2020
Just the most perfect service. Joanna. Took time to listen to our needs and built the package perfectly. Everything went amazingly Seriously. Can’t recommend enough. I would go so far to say as the perfect travel agent experience that I have ever had. Thanks Joanna xx
Sent in by Karen Whitham
Dubai, 26 November 2020
We booked to go to the Ritz Carlton al Wadi through Joanna and she was absolutely amazing! She managed to get us an amazing deal for the two nights in a lovely villa with private plunge pool. From start to finish she was on hand to make sure we had an amazing time sending all of the activities and menu choices before our stay and assisting in booking things to make the stay so much more memorable. She managed to arrange an early check in with the hotel and some lovely birthday celebrations including a fantastic cake and chocolates! I can highly recommend Joanna for any of your travel needs, I will definitely be using her again for any travel in the future as she makes the holiday even more enjoyable right from the time of booking.
Sent in by AHMAD ALSHUWAIHI
Sharjah , 12 January 2021
Basel's strengths come naturally from his passion for travel and his helpful attitude. In addition to his wonderful sense of creativity. Basel took care of my trip to South America that included around 14 flights & 10 hotel stays. He didn't only make sure that I get best deals on all domestic sectors, he studied the fare rules and luggage allowance for each airline to avoid any surprises. Basel's has saved me money by not looking for the cheapest options rather for the best value. Lastly, I realised the importance of having a caring travel agent, when Basel called me from UAE to Cusco in Peru (despite the huge time difference) to make sure I get on my train trip to Machu Picchu when my driver was unable to reach me.
Sent in by Shashank Tayal
Dubai, 05 November 2020
I am so impressed with your services and professionalism... So nicely designed and informative
Sent in by Alex Lee
Dubai, 21 November 2020
A huge thank you to Angela for curating our special family staycation in Dubai! I think Angela knows just about everything there is to know about hotels and travel. I was very impressed at her efficiency in narrowing down our options, making the entire booking and payments process effortless. I will definitely book with Angela again, and will certainly recommend her to my friends! Thanks Angela A